Customer Service Representative/Insurance Customer

Detailed Description: 
Position Title: Customer Service Representative/Insurance Customer Service Representative
Location: Exton, PA, 19103 (Hybrid - 2 day in office)
Duration: 12 Months (Contract)
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Pay Range: $20/hr. - $22/hr.
 
 
Responsibilities:

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  Research customer policy details and verify insurance information.
  


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  Update and correct insurance coverage data in internal systems.
  


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  Communicate case updates and resolutions to brokers, agents, or clients.
  


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  Maintain precise and accurate documentation of all actions taken.
  


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  Identify process improvement opportunities and document updated workflows.
  
  
  
  

Benefits:

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)