What are the responsibilities and job description for the Customer Service Associate position at Collabera?
Company Description
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30 offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence.
Job Description
- Shift hours: 9:00AM - 7:45PM (4 days on, 3 off) OR 10:00AM - 6:45PM (5 days on, 2 off)
Schedules to be assigned by supervisor during the first week of training.
Contractors will be required to work at the minimum 1 weekend day. Contractors are required to work OT (10 hours) per week.
Classroom training: 4 weeks
Customer service experience is most import
Call Center is HIGHLY preferred.
Banking/Insurance experience highly preferred.
Mandatory overtime is required up to 10 hours per week.
High School diploma or equivalent is required.
Qualifications
- Customer Service experience
- Call Centre experience
Additional Information
To know more about position or to schedule an interview please call me at Lovish Dua, Phone: 973-867-0443