What are the responsibilities and job description for the CRM Coordinator position at Collabera?
Pay Range: $20/hr. - $25/hr.
Key Responsibilities
- Own the end-to-end in-app banner workflow, including execution and reporting, in partnership with the vendor.
- Own the end-to-end email & push workflow, including execution and reporting, in partnership with the vendor.
- Log, track, and help resolve issues across CRMplatforms.
- Organize and maintain team assets, including naming conventions, calendars, and shared folders.
- Assist in maintaining documentation, playbooks, and internal CRM processes to support team efficiency and consistency.
- Provide coverage for CRM assignments when the Manager or Senior Manager is out of office, ensuring continuity of operations.
- Support day-to-day CRM coordination and operational tasks as needed.
Required Skills & Qualifications
- Strong organizational skills with attention to detail
- Ability to manage multiple tasks and deadlines simultaneously
- Familiarity with CRM and marketing technology platforms.
- Strong communication and collaboration skills
- Comfort working with vendors and cross-functional partners
Preferred Qualifications
- 1-3 years of prior experience in CRM operations, lifecycle marketing, or marketing operations
- Experience working with in-app messaging or banner tools.
- Basic reporting or analytics experience
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable.
Salary : $20 - $25