What are the responsibilities and job description for the Application Support Engineer position at Collabera?
Job Title: Application Support Engineer (Production Support - WebLogic)
Location: Plano, TX (Secondary: New Jersey)
Work Arrangement: Hybrid
Client Industry: Fortune 500 Banking & Financial Services
Duration: 12 Months Contract
Schedule: Monday to Friday, Standard Business Hours
About the Role
We are hiring an Application Support Engineer to join our client’s production support team on a contract basis. This is a fantastic opportunity to work in a fast-paced financial environment supporting mission-critical applications. You’ll help ensure system stability, troubleshoot real-time issues, and support business continuity in a high-impact setting.
Key Responsibilities
- Monitor and support production applications to ensure high availability and performance
- Troubleshoot and resolve complex technical issues in real-time
- Analyze system errors, logs, and performance metrics to identify root causes
- Collaborate with development, infrastructure, and business teams for issue resolution
- Provide timely communication and updates to stakeholders during incidents
- Support deployment activities and ensure adherence to operational processes
- Work in a high-pressure environment with strict SLAs and quick turnaround times
What We’re Looking For
- 3 years of experience in Application/Production Support or similar roles
- Strong experience with WebLogic (including WebLogic Portal) and/or IIS
- Working knowledge of Java-based applications
- Experience with web servers such as Apache
- Familiarity with monitoring tools like Splunk or Dynatrace (preferred)
- Exposure to job scheduling tools like Autosys (nice to have)
- Experience with Pega reporting (nice to have)
- Strong problem-solving, analytical, and communication skills
- Ability to work effectively in a fast-paced, high-pressure environment
Compensation
Hourly Rate: $60.00 - $65.00 per hour
This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)
About Us
At Collabera, we don’t just offer jobs—we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.
Ready to Apply?
Apply now or reach out to Tanupriya Ganguly at 703-289-0198 or email tanupriya.ganguly@collabera.com for more information. We look forward to speaking with you!
Salary : $60 - $65