What are the responsibilities and job description for the General Manager position at Coleman Worldwide Moving?
The General Manager will oversee operations and tasks performed at respective office to ensure all facets run smoothly and at a profit, make necessary decisions for the office in order to ensure compliance with company and government regulations, and direct the workflow of drivers, packers, and helpers as needed, ensuring a positive experience for the customer through training and a positive work environment for employees
Essential Functions:
- Review financial statements to determine where improvements need to be made
- Meet with associates on a regular basis to communicate expectations and scheduling
- Assign work to subordinates in a manner that is conducive for the office to run at a profitable and efficient manner as well as follow up on assigned tasks
- Intervene as necessary in all facets of the office
- Determine ways to advertise and get leads on potential moves
- Authorize invoices for payment and transmit invoices to corporate office
- Make any personnel decisions as necessary including hiring or recruitment, terminations, evaluations, and disciplinary reports
- Report any significant issues to the Regional Vice President for further action as needed
- Ability to resolve employee conflict
- Communicate/escalate client related issues with move management/operations
- OTR recruiting
- OTR driver liaison
- Source equipment repair services
- Other duties as assigned
Knowledge, Skills and Abilities:
- Knowledge of company systems
- Knowledge of residential, commercial, and military move process
- Ability to problem solve effectively and efficiently
- Ability to take charge frequently
Required Education and Experience:
- Preferred: Bachelor's degree
- Required: Previous managerial experience
- Required: Previous experience in logistics and transportation
Working Conditions:
- Mostly indoors, working outdoors is sometimes required
- Lifting in excess of 20 lbs is sometimes required
- Lifting in excess of 50 lbs is rarely required
- Saturday work during summer busy season is required and may be occasionally required during non-peak season depending on business needs.
Coleman Worldwide Moving (and affiliated companies) (collectively “CWM”) is an equal opportunity and affirmative action employer including disabled and veterans. Our policy prohibits discrimination or harassment based on any protected characteristic. CWM will continue to support and promote equal employment opportunity, human dignity, and cultural diversity. This policy applies to all personnel matters such as compensation, benefits, transfers, Company sponsored training, education, and social and recreational programs. This commitment is made by CWM in accordance with federal, state, and/or local laws and regulations.