What are the responsibilities and job description for the Customer Service Associate position at Coleman Cleaners & Laundry?
Company Description
Coleman Cleaners & Laundry is a company based out of 603 E Tennessee St, Florence, Alabama, United States.
Role Description
This is a full-time on-site Customer Service Associate role located in Florence, AL. The Customer Service Associate will be responsible for customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering exceptional customer service and experience on a daily basis.
Qualifications
- Customer Support and Customer Service skills
- Ability to prioritize customer satisfaction
- Proficiency in maintaining phone etiquette
- Strong focus on providing excellent customer experience
- Effective communication and interpersonal skills
- Problem-solving and conflict resolution abilities
- Previous experience in a customer-facing role is a plus
- High school diploma or equivalent