Real Estate Office Administrator

The Office Administrator position requires an energetic, positive person to be the first point of contact for our customers and real estate agents, handling incoming calls, maintaining the reception area, handling incoming/outgoing mail, and providing general administrative support. The goal is to serve our customers with the highest level of professionalism, integrity, and friendliness.

This is a Full-time position with work hours being Monday through Friday, 8:30 am - 4:30 pm.

Benefits and perks are available and include:

• Health Insurance
• Health Savings Account
• Disability Insurance
• Paid Time Off
• Paid Holidays
• 401(k)
• Fitness Reimbursement Policy
• Employee Assistance Program

$17 - $22 hourly

• Handle the day-to-day activities within the office, such as answering calls, taking messages, scheduling meetings, and special projects as assigned.
• Processing transactions in a timely manner, including inputting new listing data, maintaining changes and status updates to current listing inventory, receiving, recording, and processing earnest money deposits, and receiving and processing closing documentation.
• Assisting agents as needed.
• Maintaining and troubleshooting office equipment if issues arise. If unable to resolve, contact the appropriate vendor.
• Help keep our office looking professional and uncluttered, always working to provide a positive first impression.

• Excellent interpersonal skills, pleasant phone manner, and proficiency with Microsoft Office are required.
• An associate's degree in Administration or two years of office experience is preferred.
• Customer service experience and the ability to read real estate contracts are a plus.
• Willingness to learn real estate-specific software.
• Must have great attention to detail.
• Professional presence in appearance, actions, and personal demeanor.
• Ability to prioritize and handle multiple tasks in a fast-paced environment.
• Self-motivated and team-motivator.
• Must demonstrate a high degree of time management and organizational skills.
• Be able to relate and communicate effectively with an array of personalities and cultures.
• Positive attitude and a willingness to do whatever it takes to get the job done right.

Coldwell Banker River Valley REALTORS is a family-owned real estate company that seeks to provide the most satisfactory service to clients and customers. We have specialists in residential, commercial, and investment real estate, including vacant land and farms.

The company has eight offices (Onalaska, Black River Falls, & Tomah, WI, Owatonna, Albert Lea, Rochester, Winona, & Mankato, MN) with over 80 sales associates serving Western Wisconsin, Southeast, and South-central Minnesota, and Northeast Iowa.