Director of Operations

We are a high-performing, established real estate team seeking a Director of Operations to

oversee daily operations, manage systems and people, and help scale the business alongside

leadership. This is a leadership role focused on execution, accountability, and operational

excellence, not an administrative position.

Core Responsibilities

• Oversee daily operations across listings, transactions, marketing support, and internal
• staff
• Manage and support agents on the team, including administrative and transaction coordination roles, ensuring accountability and clarity of roles
• Organize and maintain email communications and internal workflows
• Manage and track current, pending, and closed transactions from contract to close
• Implement, document, and enforce systems, SOPs, and best practices
• Monitor KPIs, reporting, deadlines, and capacity planning
• Ensure exceptional client experience
• Coordinate with marketing support on basic execution and timelines

What We’re Looking For

• Real estate experience is helpful but not required
• We care more about proven work experience, leadership ability, and operational maturity
• Demonstrated experience managing processes, and priorities
• Strong organizational skills, follow-through, and problem-solving ability
• Confident, professional communicator who operates proactively and independently
• Comfortable working in a fast-paced, high-expectation environment

Plusses (Not Required, But Strongly Preferred)

• Experience managing teams in operations or leadership role
• Experience with MLS systems (Mainstreet REALTORS® or similar)
• Experience with Dotloop
• CRM experience (real estate or non-real estate platforms)
• Strong Excel and reporting skills
• Familiarity with major social media platforms and basic marketing workflows
• Experience using Google Email and Google Drive
• Licensed real estate agent a plus
• If not licensed, company will pay for licensing (stipulations apply)

Marketing & Systems Expectations (Foundational Level)

• Support execution of marketing systems and timelines
• Ensure listings, campaigns, and communications follow established processes
• Support Mailing Platforms (faming & E-newsletters)

Work Expectations

• In-office, full-time role
• Availability for occasional after-hours or weekend support when urgent operational
• matters arise (transactions, deadlines, client issues)

Compensation & Benefits

• Bonus’s of $20,000.00 yearly (portions given every month)
• Performance-based bonuses tied to operational excellence and business growth
• Health insurance stipend or contribution structure to be discussed during offer stage
• Long-term growth opportunity for the right operator

Compensation range reflects the operational scope of the role. Higher compensation is possible

• for a candidate who brings exceptional leadership, systems thinking, and execution strength.