What are the responsibilities and job description for the REAL ESTATE OPERATIONS COORDINATOR position at Coldwell Banker Mountain Properties?
Coldwell Banker Mountain Properties is seeking an organized, proactive, and highly capable Real Estate Operations Coordinator to support the daily operations, marketing initiatives, agent services, and business development activities of our Crested Butte office.
This position is ideal for someone who enjoys managing projects, analyzing data, creating systems, coordinating events and training, and serving as a key operational partner to brokerage leadership. The successful candidate will be a detail-oriented problem solver who takes ownership of responsibilities and contributes to the continued growth and success of our office.
This is an in-person position based in Crested Butte, Colorado.
Primary ResponsibilitiesBrokerage Operations & Reporting· Maintain office and agent performance statistics
· Create and distribute monthly and quarterly production reports
· Track active listings, pending sales, and office inventory metrics
· Prepare reports and data submissions for corporate leadership
· Compile agent and office performance data for management review
· Assist with business planning initiatives through reporting and analysis
Marketing & Communications· Coordinate listing marketing and promotional materials
· Create and distribute weekly office and broker communications
· Manage office social media presence and content calendar
· Post listings, sales, market updates, community events, and luxury real estate content across social platforms
· Generate and review social media engagement reports
· Coordinate listing announcement emails and marketing campaigns
· Update office displays, digital presentations, and window marketing on a regular basis
Market Publications & Buyer Resources· Compile listing information, market statistics, photography, and editorial content
· Coordinate production of comprehensive Buyer Guides twice annually
· Assist with market reports and community-focused publications
Agent Services & Training· Coordinate agent education and training opportunities
· Schedule and organize training sessions for platforms such as MoxiWorks, SNAP, and other brokerage tools
· Support agent adoption of company technology and systems
· Assist with onboarding new agents and staff
Transaction & Compliance Support· Assist with transaction processing and file management
· Review files for completeness and compliance requirements
· Upload settlement statements and transaction documentation to SharePoint
· Verify required documents including HOA information, radon documentation, wire fraud disclosures, and transaction checklists
· Maintain confidentiality and security of all client and company information
Office Administration & Leadership Support· Organize office meetings, including agenda preparation, discussion tracking, and meeting minutes
· Coordinate special projects for brokerage leadership
· Manage office supplies, vendor relationships, and facility appearance
· Coordinate sign installations and removals
· Manage Select Client Club and other client appreciation initiatives
· Support company events, meetings, and community engagement activities
· Maintain office photo displays and listing showcases
QualificationsRequired· High School diploma or equivalent
· 3 years of administrative, operations, project coordination, or office management experience
· Advanced proficiency in Microsoft Office, especially Excel and Word
· Strong aptitude for reporting, data analysis, and spreadsheet management
· Excellent organizational and project management skills
· Exceptional attention to detail and follow-through
· Strong written and verbal communication skills
· Ability to manage multiple priorities independently
· Valid driver’s license and reliable transportation
Preferred· Real estate industry experience
· Experience with CTMe, CTM One, SharePoint, MoxiWorks, and ShowingTime
· Marketing and social media management experience
· Notary Public certification or willingness to obtain
· Experience coordinating meetings, events, and training programs
What We’re Looking ForThe ideal candidate is:
· Highly organized and process-oriented
· Comfortable working with numbers and business metrics
· Professional and trustworthy
· Proactive and resourceful
· Tech-savvy and quick to learn new systems
· Detail-oriented without losing sight of the bigger picture
· Dependable and accountable
· Positive, collaborative, and service-focused
Why Join Coldwell Banker Mountain Properties?You’ll become an integral part of a respected brokerage with a strong reputation throughout the Gunnison Valley. We offer a professional, supportive, and team-oriented environment where your contributions are recognized and your ideas are welcomed.
This role offers the opportunity to make a meaningful impact on brokerage operations, marketing, agent success, and overall business growth while living and working in one of Colorado’s premier mountain communities.
If you’re looking for a position that combines operations, marketing, analytics, and leadership support, we’d love to hear from you.