What are the responsibilities and job description for the Office Administrative Assistant (Broker Support & Operations) position at Coldwell Banker Danforth?
Office Administrative Assistant (Broker Support & Operations)
Coldwell Banker Danforth | Bellevue & Burien, WA
$23-$28/hr (DOE) | Full-Time | In-Office
Coldwell Banker Danforth is a family owned, locally operated real estate brokerage backed by a globally recognized brand. We combine national reach with a collaborative, supportive culture, empowering our team to deliver exceptional service to both brokers and clients.
This is NOT a typical admin role.
You are the person our brokers rely on when things get busy, confusing, or urgent.
You, and the other 4 office’s Administrative Assistants, will help 300 brokers across all 5 offices navigate systems, solve problems, and keep their business moving forward. Some days are calm. Some are not. You need to be the same person on both days.
If you enjoy helping people, staying organized, and being the calm, capable person others depend on, you’ll thrive here.
What You’ll Actually Do
- Support brokers with day-to-day questions, tools, and problem-solving
- Train brokers on company systems and help them implement those tools in their business
- Create and assist with marketing materials (social media, flyers, presentations)
- Answer incoming calls and route or resolve requests professionally
- Track information and support office operations using Excel and internal systems
- Collaborate with the admin team to support all 5 offices
What Success Looks Like
- Brokers trust you and come to you for help
- You stay organized even when multiple people need something at once
- You communicate clearly and don’t guess when you’re unsure
- You handle pressure without becoming negative or overwhelmed
- You move quickly, but accurately
What This Job Is Not
- Not a quiet, low-interaction desk job
- Not a role where you can “figure it out as you go” without asking questions
- Not a place for negative attitudes or bringing personal stress into the office
What You Bring
- Strong organizational skills and attention to detail
- Intermediate Excel skills (tracking, organizing, basic formulas)
- Clear, professional communication (phone, email, in person)
- Ability to manage multiple priorities and deadlines
- A positive, team-oriented mindset, even when things get busy
- Willingness to learn new systems and teach others
Bonus (Not Required)
- Experience in real estate or transaction coordination
- Canva or marketing/design experience
- Experience training others on systems or tools
Culture Fit Matters Here
The people who succeed in this role are:
- Positive and steady under pressure
- Resourceful and solutions-focused
- Comfortable working with a wide range of personalities
- Able to de-escalate situations and keep things moving forward
Compensation & Benefits
- $23–$28/hour depending on experience
- Medical, Dental, Vision & Life Insurance, Retirement, PTO
- Growth opportunities within a multi-office, nationally recognized brokerage
Hiring Process
We are focused on quality over quantity.
Applicants will be asked to:
- Complete a short questionnaire
- Provide a typing test
- Participate in a structured interview process
If this sounds like you, we’d love to hear from you.
Please submit your resume and a brief note on why you believe you’d be a great fit to Tom@CBDanforth.com. Thank you.
Salary : $23 - $28