Sr. HVAC/R Service Technician

Job Type

Full-time

Description

Position: Senior HVAC/R Service Technician

Location: Idaho Region

Company: Cold Tech Refrigeration

Cold Tech: A Legacy of Excellence, Built for Growth

Since 1992, Cold Tech has been the trusted HVAC and Refrigeration partner across Idaho, Utah, Nevada, and Colorado. We provide expert-level service to commercial clients in industries like food service, retail, medical, and industrial operations. Our Idaho team is growing fast—and we’re looking for skilled, driven technicians who want more than a job. We’re looking for teammates who want a career with purpose, upward mobility, and daily impact.

About The Role

We’re hiring a Senior HVAC/R Technician to join our service team in Idaho. This is a high-responsibility field role ideal for journeyman-level professionals with proven experience. You’ll work independently and as a mentor—delivering expert service, leading by example, and helping our younger techs grow into the next generation of HVAC/R leaders.

If you’re ready to sharpen your skills, be a go-to expert, and take pride in the quality of your work and your team—this role is for you.

What You’ll Do

Technical Expertise

• Diagnose and repair advanced HVAC/R systems including walk-in coolers, freezers, ice machines, ovens, fryers, refrigeration rack systems, HVAC equipment, RTU’s, chillers, glycol pumps, boilers and more.
• Execute repairs, PMs, and installs with precision—meeting or exceeding manufacturer and industry standards.
• Be the field expert customers trust and junior techs learn from.
• Participate in an after-hours rotation for emergency calls (with billable OT pay).
  
  

Customer Commitment

• Deliver professional, respectful, and transparent communication to customers and dispatch.
• Be the first responder for escalated service needs and ensure high-satisfaction outcomes.
• Represent Cold Tech’s “customer-first” service mindset.
  
  

Mentorship & Field Leadership

• Support and train junior technicians in the field with hands-on teaching and guidance.
• Perform site visits for quality control and help uphold safety and service standards.
• Maintain a collaborative, high-morale, and safe working environment.
  
  

Systems & Workflow

• Complete job documentation and update ServiceTitan workflows consistently.
• Attend weekly team meetings to review KPIs, sales performance, job outcomes, and upcoming goals.
• Proactively recommend improvements to workflow and resource allocation.
  
  

Inventory & Tools

• Ensure your vehicle and team’s vans are properly stocked and organized.
• Coordinate parts and supplies with our service coordinator to reduce delays and downtime.
• Report any tool loss or equipment issues promptly.
  
  

What We’re Looking For

• 3 years of commercial HVAC/R experience (journeyman-level)
• EPA 608 Certification (required)
• Idaho HVAC journeyman license or equivalent (or ability to obtain)
• Strong diagnostic skills and pride in doing work right the first time
• Comfortable with digital work orders and software (e.g., ServiceTitan or similar)
• Commitment to mentorship, teamwork, and continual improvement
• Strong communication and professionalism with clients and team
  
  

What You’ll Get

• Competitive pay with clear overtime, performance, and growth incentives
• Company truck, gas card, and top-of-the-line tools
• Paid training, licensing, and certification support
• Health benefits, PTO, and retirement planning
• The opportunity to build your career with a fast-growing company that puts people first
  
  

We’re not just hiring a technician. We’re adding a leader to our Cold Tech family.

If you’re ready to grow your skills, mentor others, and be proud of the work you do—apply now.

Salary Description

Up to $40.00/hour