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Crew Member

Cold Stone Creamery
South Windsor, CT Full Time
POSTED ON 3/17/2026 CLOSED ON 5/5/2026

What are the responsibilities and job description for the Crew Member position at Cold Stone Creamery?

Job Description:
We’re looking for friendly, energetic team members to serve up smiles and ice cream! As a Cold Stone Crew Member, you’ll hand-mix creations on the frozen stone, sing for tips, and deliver an unforgettable customer experience.

Responsibilities:

  • Greet customers with enthusiasm and a smile
  • Prepare and mix custom ice cream orders
  • Operate the register and handle cash/credit transactions
  • Maintain cleanliness and stock in the front and back of house
  • Follow all food safety and sanitation standards
  • Open and/or close the store following proper procedures
  • Ensure all tasks are completed and shift goals are met
  • Handle customer complaints and resolve minor issues
  • Monitor product quality and inventory levels

Qualifications:

  • Positive attitude and strong work ethic
  • Able to work in a fast-paced environment
  • Must be at least 18 years old
  • Nice to have: experience with cake frosting or decoration

Equal Opportunity Statement:
Cold Stone Creamery is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status.

Job Type: Part-time

Pay: $16.94 - $19.00 per hour

Application Question(s):

  • Are you at least 18 years old?
  • Are you available to work a minimum of 35 hours per week?

Work Location: In person

Salary : $17 - $19

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