Crew Member

Overview
A Crew Member provides outstanding customer service while preparing and serving premium ice cream products in a clean, friendly, and fast-paced environment. This role includes creating custom ice cream creations on the frozen granite stone, maintaining food safety standards, and helping keep the store clean and organized.

Essential Responsibilities

• Welcome every guest with a friendly, positive attitude.
• Take customer orders accurately and process payments.
• Prepare signature creations and custom ice cream mixes on the frozen stone.
• Scoop ice cream, prepare milkshakes, smoothies, sundaes, and other menu items.
• Restock ice cream, toppings, cones, cups, and supplies throughout the shift.
• Maintain a clean dining area, counters, equipment, and restrooms.
• Wash dishes and sanitize workstations according to food safety standards.
• Follow all company recipes, portion sizes, and quality standards.
• Rotate products using the FIFO (First In, First Out) method.
• Assist with opening and closing duties.
• Work as a team to ensure fast, accurate, and friendly service.
• Follow all safety, sanitation, and company policies.
• Perform other duties assigned by management.

Job Types: Full-time, Part-time, Seasonal

Pay: $12.77 - $13.00 per hour

Benefits:

• Employee discount
• Paid training

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Norfolk, VA 23502 (Required)

Ability to Relocate:

• Norfolk, VA 23502: Relocate before starting work (Required)

Work Location: In person

Benefits:

Salary : $13 - $13