What are the responsibilities and job description for the Crew Member position at Cold Stone Creamery?
Overview
A Crew Member provides outstanding customer service while preparing and serving premium ice cream products in a clean, friendly, and fast-paced environment. This role includes creating custom ice cream creations on the frozen granite stone, maintaining food safety standards, and helping keep the store clean and organized.
Essential Responsibilities
- Welcome every guest with a friendly, positive attitude.
- Take customer orders accurately and process payments.
- Prepare signature creations and custom ice cream mixes on the frozen stone.
- Scoop ice cream, prepare milkshakes, smoothies, sundaes, and other menu items.
- Restock ice cream, toppings, cones, cups, and supplies throughout the shift.
- Maintain a clean dining area, counters, equipment, and restrooms.
- Wash dishes and sanitize workstations according to food safety standards.
- Follow all company recipes, portion sizes, and quality standards.
- Rotate products using the FIFO (First In, First Out) method.
- Assist with opening and closing duties.
- Work as a team to ensure fast, accurate, and friendly service.
- Follow all safety, sanitation, and company policies.
- Perform other duties assigned by management.
Job Types: Full-time, Part-time, Seasonal
Pay: $12.77 - $13.00 per hour
Benefits:
- Employee discount
- Paid training
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Norfolk, VA 23502 (Required)
Ability to Relocate:
- Norfolk, VA 23502: Relocate before starting work (Required)
Work Location: In person
Benefits:
Employee Discounts, Job Training, Reduced or Flexible HoursSalary : $13 - $13