Manager - HIT Acute Care

Brief Description

The Manager functions as a project-focused contributor and clinical subject matter expert, supporting HIT Acute initiatives through direct project execution and clinical guidance. Leveraging a strong clinical background, preferably in nursing, this individual ensures solutions align with clinical workflows and operational needs while driving successful project delivery.

The expectation of the Manager is to drive projects forward through a combination of project leadership, stakeholder collaboration, and subject matter expertise. For the majority of projects, the Manager will take direction from the Vice President/Senior Vice President who owns the client relationship and work to execute on that direction in completing the project with the assistance of Associates/Senior Associates. In this capacity, the Manager’s role will be focused on client interaction, establishing the direction of the project, providing ongoing guidance to project team members, and performing the initial review of deliverables.

The Manager will serve as a clinical subject matter expert, translating clinical workflows and requirements into actionable project deliverables. This role partners closely with clinical, operational, and technical stakeholders to assess workflow impacts, support change management efforts, and promote adoption and optimal use of solutions.

The Manager should be able to articulate all facets of the project and the rationale for work performed and decisions made. The deliverable coming from the Manager to the Vice President/Senior Vice President team should be practically in final form, with the final review being a formality.

Generally, the mindset of the Manager is expected to be one of “making it better”; taking ownership of their work, the development of others they are working with, and looking for ways to make additional contributions to the success of the organization.

Key Responsibilities Of The Role

• Lead and support HIT Acute clinical projects from planning through execution and go-live.
• Serve as a clinical subject matter expert, translating clinical workflows and requirements into actionable project deliverables.
• Collaborate with clinical, operational, and technical stakeholders to ensure alignment and timely project delivery.
• Assess workflow impacts and support change management to promote adoption and optimal use of solutions.
• Take direction from Vice President/Senior Vice Presidents and execute on said direction.
• Assume responsibility for the growth and development of Associates/Senior Associates in your purview.
• Contribute to the development of project plans, status reports, and stakeholder presentations.
• Manage project timelines, budgets, risks, and issue resolution activities.
• Demonstrate subject matter expertise through leadership, facilitation, and communication with internal and client teams.
• Execute good judgment as to when to make decisions versus consult with leadership.
• Meet all established deadlines.
• Communicate regularly and fully.
• Ask questions (“don’t assume”).
• Develop high-quality, accurate work products.
• Consistently look for ways to “make it better.”
  
  

Requirements

REQUIRED QUALIFICATIONS:

• Minimum of 10 years of clinical experience, including demonstrated clinical leadership experience in an acute care or related healthcare setting.
• Strong problem-solving and troubleshooting skills with the ability to exercise mature judgment.
• Excellent interpersonal and communication skills.
• Must be highly motivated, self-sufficient, perceptive, flexible, and results-oriented.
  
  

Preferred Qualifications

• Active Registered Nurse (RN) license; BSN or MSN preferred.
• Strong Microsoft Office skills (Excel, PowerPoint, Word, Teams), with the ability to create clear project documentation, presentations, and status reporting.
• Project management experience demonstrating structured project execution and governance.
• Experience working in cross-functional healthcare environments, partnering with IT, clinical, and operational teams.
• Strong communication and facilitation skills to drive alignment, decision-making, and change adoption.
• Prior experience supporting HIT or EHR-related initiatives in an acute care setting.
• Bachelor’s degree from an accredited college/university or an Associates degree in Nursing
• Master’s degree and/or additional certifications preferred.