Community Life Coordinator

Cohere Life, Inc.

JOB DESCRIPTION: 10/20/2025

Title: Community Life Coordinator

FLSA Status: Non-Exempt

Reports to: Senior Community Operations Manager

Location: Montaine – Regency

Castle Rock, Colorado

Summary

The Community Life Coordinator is a key forward-facing role in delivering outstanding customer experience to Regency at Montaine Community Association (“RMCA”) stakeholders, a 55 active adult master planned resort-style community. Supporting the administrative functions of the Regency Clubhouse and the implementation of engagement and communications strategies that deliver on the broad, collaborative community building initiatives of Cohere and our clients, this position requires an enthusiastic attitude and willingness to work within a flexible schedule.

The primary goal of the Community Life Coordinator is to support the cultivation of stakeholder engagement. Working under the direction of the Senior Community Operations Manager and in collaboration with internal communications and operations partners, the Community Life Coordinator will support the operational aspects of the Regency clubhouse along with the execution of engagement programming and communications. In addition, the Community Life Coordinator will be the on-the-ground eyes and ears for communications, identifying information needs and story opportunities as well as drafting and producing compelling and accurate messaging.

The Community Life Coordinator will actively support the values, vision, and philosophies of Cohere, while meeting community stakeholder needs with a high level of satisfaction.

Scope

• Serve as ‘first responder’ and ‘gate keeper’ for RMCA stakeholders; answering questions, provide assistance and responding to needs quickly and accurately
• Facilitate the resident-verification and amenity access process and security control system; maintain access policies and procedures
• Facilitate the welcome letter process
• Coordinate and support general office contracts for the community life team.
• Support the Design Review process, gathering information and ensuring accuracy of resident application submittals.
• Promote, support and inform stakeholders of community initiatives, outreach activities, and partner relationships
• Handle customer service needs with a friendly and caring – yet assertive – demeanor following standards and guidelines; must be comfortable approaching residents not following policies; capable of handling escalated situation
• Showcase amenities and programs through Regency clubhouse tours
• Responsible for updating community event calendars, community collateral, data entry, inventory and ordering, generating reports
• Serve as primary point of contact for individuals and groups renting the Regency clubhouse space; explain rules, provide information and review the rental checklist; ensure area is properly set-up for the event; assist with set-up as needed; ensure the area was left in its original condition
• Perform light clean-up; ensure the Regency clubhouse property maintains a clean, tidy, professional Club environment
• Serve as records manager and maintain association records in Cloud-based storage files.
• Support Board appointed committees as needed
• Contribute to the development and execution of community strategic plans & budgets and support the delivery of plans community wide.
• Support, coordinate and attend community-wide events, programs and activities.
• Coordinate annual communications calendar in support of Engagement and Operations imperatives.
• Attend after-hours events and meetings, as necessary.
• Other responsibilities as assigned.

Attributes

Key attributes for a successful Community Life Coordinator include, but are not limited to the following capabilities, qualifications and performance skills:

• Ability to foster a collaborative environment when serving both internal and external customers
• Excellent verbal, written and personal communication skills
• Excellent troubleshooting skills
• Conscientious and dependable work ethic and attention to detail
• Organization, prioritization, follow-up, and time management skills
• Ability to keep the organization’s vision and values at the forefront of decision-making and action
• Ability to establish and convey a sense of purpose in alignment with the values of Cohere
• Innovative and creative problem solving using a “win-win” approach
• Able to ask for help when you need it
• Possess initiative to think, reason and make independent and effective decisions
• Able to work independently and in a team environment
• Outstanding customer service skills including genuine care for making resident and stakeholder interactions positive
• Project enthusiastic, positive and professional demeanor
• Possess comfort with tech tools
• Strong project management and leadership skills
• Ability to demonstrate flexibility

Knowledge | Minimum Qualifications

• Proficient in Microsoft Office Suite, including Word, Excel, Publisher, PowerPoint, Paint, Outlook required
• Proficient in database management preferred
• Personal skills to include leadership abilities, positive outlook, self-motivation, and problem solving
• Possession of a bachelor's degree in a related field preferred
• Experience in customer service and working in a professional environment required
• Effective communication, motivation, cooperation, and conflict resolution required
• Experienced in working with volunteers, event planning, meeting coordination and communications required

Work Environment

The Community Life Coordinator should expect to:

• Work a flexible schedule, including evenings, weekends, and some holidays.
• Comfortable working outdoors in varied weather and being on your feet for extended periods of time.
• Provide one’s own transportation for off-site programs, meetings with partners, picking up necessary supplies, etc.; must have a current drivers’ license and an acceptable driving record.
• Frequently lift and/or move up to thirty (30) pounds and be on your feet for extended periods.

Operating Principles

• In furtherance of our mission team members will:
• Instill a sense of fun and enthusiasm in everything we do for the community.
• Encourage a dynamic collaboration between organizations such as municipalities, school districts, arts organizations, and other community social, civic, special interest and activity groups, leveraging combined talents, energies and resources for the benefit of all community stakeholders.
• Exercise tact, diplomacy and fair-mindedness in all interactions while providing exceptional customer service.
• Work collaboratively with the community to promote a governance style based on inclusiveness, mutual respect, consensus-building and responsiveness to changing needs and opportunities.
• Strive to sustain a level of community maintenance that is simply the finest available anywhere.
• Promote compliance with community rules through education, communication and building grassroots support.
• Embrace the vision, goals and aspirations of Cohere, Inc.

Job Type: Full-time

Pay: $25.51 - $28.05 per year

Benefits:

• 401(k)
• Dental Insurance
• Health Insurance
• Vision Insurance
• Paid Time Off

Cohere is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Once an adequate number of qualified candidates has been identified, the job posting may be withdrawn or closed.