What are the responsibilities and job description for the Desktop Support position at Cognowiz?
Job Details
Job Title: Desktop Support (10 years of experience)
Job Location: Madison, WI - (Onsite) - Local resource preferred Interview: 1st round - Web, Final round On-site in Madison, WI
Job Description:
Required Skills: 10 years of experience - REQUIRED
- Knowledge of computer software, operating systems, hardware and networking is required.
- Experience with Microsoft Active Directory is required.
- Hardware and software troubleshooting skills are required.
- Able to work in a team as well as independently.
- Experience in providing professional and courteous customer service is required.
- Excellent verbal and written communication skills are preferred.
- Three or more years relevant work experience with Windows 10/11 is preferred.
- Experience with a ticketing system such as JIRA.
- Two or more years relevant work experience with OSX is preferred.
- Experience and knowledge of computer security is preferred.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $27 - $32
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