What are the responsibilities and job description for the Desktop Support position at Cognowiz?
Job Details
Job Title: Desktop Support (10 years of experience)
Job Location: Madison, WI - (Onsite) - Local resource preferred Interview: 1st round - Web, Final round On-site in Madison, WI
Job Description:
Required Skills: 10 years of experience - REQUIRED
- Knowledge of computer software, operating systems, hardware and networking is required.
- Experience with Microsoft Active Directory is required.
- Hardware and software troubleshooting skills are required.
- Able to work in a team as well as independently.
- Experience in providing professional and courteous customer service is required.
- Excellent verbal and written communication skills are preferred.
- Three or more years relevant work experience with Windows 10/11 is preferred.
- Experience with a ticketing system such as JIRA.
- Two or more years relevant work experience with OSX is preferred.
- Experience and knowledge of computer security is preferred.
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Salary : $27 - $32