What are the responsibilities and job description for the Senior Salesforce Administrator (Remote) position at Cognizant?
Cognizant is looking for a Senior Salesforce Administrator who is a proactive and detail oriented professional passionate about continuously improving and enhancing our Salesforce platform This role requires deep expertise across Sales Cloud Service Cloud and Experience Cloud with a strong preference for candidates experienced in a healthcare clearinghouse environment and familiar with its business processes
The Senior Salesforce Administrator will help coordinate the workload of the Salesforce Admin team ensuring timely resolution of requests and issues the ideal candidate is comfortable researching testing and collaborating with cross functional teams to define and resolve complex challenges and effectively communicate outcomes
Work model: Remote
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs. .
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
Day-to-Day Responsibilities
Salary And Other Compensation
The annual salary for this position is between $75,000.00 - $100,000.00 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Why Choose Cognizant?
It takes a lot to succeed in today’s fast-paced market, and Cognizant Technology Solutions has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core.
Our associates enjoy robust benefits and training opportunities from our industry recognized, award winning Academy team. You will have access to hundreds of technical trainings to keep your skillsets fresh and have opportunities to obtain certifications on the latest technologies.
If you’re comfortable with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Benefits
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Cog2025
The Senior Salesforce Administrator will help coordinate the workload of the Salesforce Admin team ensuring timely resolution of requests and issues the ideal candidate is comfortable researching testing and collaborating with cross functional teams to define and resolve complex challenges and effectively communicate outcomes
Work model: Remote
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs. .
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
Day-to-Day Responsibilities
- Administer and configure Salesforce across Sales Cloud Service Cloud and Experience Cloud
- Collaborate with stakeholders to gather requirements and translate them into scalable Salesforce solutions
- Manage and prioritize the workload of the Salesforce Admin team
- Research test and implement new features to enhance system performance and user experience
- Troubleshoot complex issues and coordinate Cross functional resolutions
- Maintain data integrity security settings and user access controls
- Stay current with Salesforce releases and best practices recommend improvements
- Perform bulk record creation update using Data Loader
- Build custom reports dashboards and report types
- Create and maintain documentation for administrative and business processes
- Install configure and manage third-party apps from the AppExchange
- Manage user setup deactivation permissions profiles and role hierarchy
- Work within an Agile methodology to gather requirements groom and write user stories test demo and deploy from sandbox to production
- Participating in production deployments using CICD or other deployment methods
- Address end-user enhancement requests and break fix issues via case queue
- Support multifactor authentication for internal and Experience Cloud users
- Create troubleshoot and update automation eg flows email alerts
- Create and update objects fields picklists record types of page layouts and Lightning Record Pages
- Support business applications such as Pardot Distribution Engine and other third-party tools
- 5 years of hands-on Salesforce administration experience
- Strong expertise in Sales Cloud Service Cloud and Experience Cloud
- Experience in a healthcare clearinghouse environment is highly preferred
- Solid understanding of healthcare business processes and workflows
- Salesforce certifications eg Advanced Administrator Platform App Builder are a plus
- Excellent problem-solving communication and leadership skills
- Ability to work independently and collaboratively in a fast-paced environment
- Experience with Azure DevOps or similar tools.
Salary And Other Compensation
The annual salary for this position is between $75,000.00 - $100,000.00 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Why Choose Cognizant?
It takes a lot to succeed in today’s fast-paced market, and Cognizant Technology Solutions has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core.
Our associates enjoy robust benefits and training opportunities from our industry recognized, award winning Academy team. You will have access to hundreds of technical trainings to keep your skillsets fresh and have opportunities to obtain certifications on the latest technologies.
If you’re comfortable with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Benefits
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Cog2025
Salary : $75,000 - $100,000