What are the responsibilities and job description for the Salesforce Financial Force Developer position at Cognizant?
Salesforce Financial Force Developer
Salesforce Financial Force Developer
Role Overview: A Financial Force support personnel member is responsible for end-to-end support of applications built on Salesforce and Financial Force app-exchange products. This includes monitoring, incident management, technical troubleshooting, and providing functional expertise. This role requires strong skills in Salesforce application development (APEX, LWC, configuration) and a deep understanding of Financial Force functionality.
Location: Riverwoods, IL (Chicago Suburb)
Key Responsibilities:
Monitor application and health system using tools such as AutoSys for batch jobs.
Respond to incidents and alerts, following established SOPs documented in Excel/Word.
Assign and track incidents within the Financial Force support group.
Collaborate with upstream and downstream teams as needed.
Maintain and update documentation related to incidents, SOPs, and support processes.
Support application changes, including OS patching and validations.
Provide functional and technical support for Salesforce and Financial Force app-exchange products.
Develop, troubleshoot, and configure Salesforce applications using APEX, LWC, and declarative tools.
Engage with business stakeholders to understand requirements and ensure alignment with application capabilities.
Technical and Functional Skills Required:
Proficiency in Salesforce application development (APEX, LWC, configuration)
Functional knowledge of Financial Force app-exchange products
Experience with Unix, Shell, and Windows batch scripting
Experience with AutoSys (batch job scheduling)
Familiarity with Salesforce Data Loader
Strong documentation and communication skills
Ability to troubleshoot and resolve both functional and technical issues
Support Expectations:
Ability to handle both SME and monitoring responsibilities
Preferred Qualifications:
Experience in a similar support environment
Prior experience supporting Salesforce and Financial Force applications
Ability to work independently and as part of a team
This role is ideal for candidates with strong technical and functional skills in Salesforce and Financial Force, a proactive approach to incident management, and the ability to support critical business applications around the clock.
Salary and Other Compensation:
Applications will be accepted until 10/10/2025.
The annual salary for this position is between $ 83,250– $ 132,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
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About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Salary : $83,250 - $132,000