What are the responsibilities and job description for the Public Sector Core Program Consultant and Content Strategist position at Cognizant?
As part of the Service Delivery team in the CMT vertical at Cognizant, you will support a major cloud service provider’s sales organization. We are seeking a detail-oriented Engagement Analyst to manage the planning, coordination, and execution of customer engagements at GEC | Public Sector. This role requires working 5 days from the office and close collaboration with sales leaders, clients, and internal teams to ensure efficient execution and optimal client experiences.
Responsibilities
Salary is commensurate with experience. This position is also eligible for Cognizant’s discretionary annual incentive program based on performance.
Responsibilities
- Conduct initial planning calls to understand client and sales team needs
- Develop agendas based on client use cases and customer needs using GEC | Public Sector documentation
- Gather logistical requirements from sales teams (dietary restrictions, headcount, room setup) and communicate to site teams
- Source and align appropriate speakers to each agenda topic; run speaker preparation and “know before you go” calls
- Update agendas in GEC | Public Sector tools to ensure sessions are properly tracked
- Create and share meeting slide content using provided templates
- Ensure smooth execution during client engagements
- Send post-event surveys and document insights shared by account teams
- Track and report performance metrics
- Collaborate cross-functionally with on-site teams (catering, reception, AV, demos) and product/technical teams for session content
- Complete required training as processes or products are updated
- Bachelor’s degree with 5–7 years of experience in customer engagement delivery from a SaaS, IaaS, or PaaS environment
- Experience in cloud sales and familiarity with cloud computing concepts
- Excellent planning, organizing, and stakeholder management skills
- Exceptional written, verbal, and presentation skills, including comfort presenting to executive and C-level audiences
- Based in the National Capital Region with regular commute to the Reston, Virginia Google office
- Familiarity with Public Sector customers, including Defense, National Security, State, Local, and Education markets
- Strong organizational, time-management, communication, and interpersonal skills
- Ability to work effectively under pressure and manage multiple projects simultaneously
- Experience collaborating with cross-functional teams
- Experience delivering presentations or product demonstrations
- Expertise in storytelling and developing compelling, audience-appropriate content
Salary is commensurate with experience. This position is also eligible for Cognizant’s discretionary annual incentive program based on performance.
- Medical, Dental & Vision Insurance
- Life Insurance
- 401(k) plan with contributions
- Paid holidays plus Paid Time Off
- Long-term and Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan