Patient Advocate (Bilingual Spanish)

Schedule: Work Saturday–Sunday from 9:30 AM to 6 PM, Monday–Wednesday from 8 AM to 4:30 PM, with Thursday and Friday off

Work Model: Onsite

About The Role

As a Patient Advocate you will make an impact by assisting patients to navigate the healthcare system. You will be a valued member of the Cognizant team and work collaboratively with patients, stakeholders and other teams.

In This Role, You Will

• Assist patients' complete forms, applications, and all Medicaid related paperwork.
• Collect and review patient information to determine patient’s eligibility.
• Prepare documents, review for accuracy and completeness.
• Provide technical assistance on agency issues, services, and programs.
• Maintain and/or create files or record keeping systems. Sort, label files, and retrieve documents or other materials.
• Interact with patients at the site to provide real-time service support, address patient concerns.
• Develop and retain professional relationships with hospital staff.
• Handle caseload, retrieve, sustain, and communicate all designated reports.
• Maintain confidentiality and adhere to EMTALA and HIPAA guidelines.
• Other duties as assigned.
  
  

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in city, state.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What You Need To Have To Be Considered

• 1 year of work experience in health care, medical insurance, hospital, or clinic
• High School or GED required; associate degree or equivalent from 2-year college a plus.
• Bilingual Spanish required.
• Comfortable working in a fast-paced diverse environment
• Ability to work both independently and collaboratively within a team environment.
• Excellent communication skills to interact with patients and hospital staff.
• Ability to travel locally to other work sites.
• Proficient in Microsoft Office (Word, Excel pivot tables, Project, and PowerPoint)
• Familiarity with medical terminology and healthcare processes.
• Ability to work weekends after training is complete/depends on individual learning process. The right candidate will have to work Saturday and Sunday from 9:30am to 6pm and Mon-Wed 8am-4:30pm off Thursday and Friday
  
  

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary And Other Compensation

The annual salary for this position is between $23.00 - $25.00/hr depending on the experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan
  
  

Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

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