What are the responsibilities and job description for the Mainframe Application Support Engineer position at Cognizant?
About The Role
As a Mainframe Application Support Engineer, you will make an impact by supporting and enhancing critical banking applications running on core mainframe platforms. You will be a valued member of the delivery team and collaborate with client stakeholders, subject matter experts, and global teams to ensure application stability, support production operations, and deliver business-critical solutions.
In This Role, You Will
Provide production support for critical banking applications, including incident management, problem resolution, batch monitoring, and production checkout activities.
Analyze, troubleshoot, and enhance mainframe applications using COBOL, DB2, JCL, CICS, and VSAM.
Partner directly with client SMEs to investigate complex business and technical issues and drive critical deliverables.
Support job scheduling, application maintenance, and legacy system modernization initiatives.
Collaborate with onsite and offshore teams to deliver high-quality support and development services.
Work Model
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 5 days per week at a client location in McLean, Virginia.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements.
What You Need to Have to Be Considered
8 years of IT experience in application development and production support within mainframe environments.
Strong hands-on experience with COBOL, DB2, JCL, VSAM, CICS, and mainframe application support.
Experience with incident management, problem management, batch scheduling, and production support processes.
Proven ability to analyze legacy code, troubleshoot complex business issues, and identify sustainable solutions.
Prior experience working in the banking or financial services industry.
Strong communication skills with the ability to work directly with clients and cross-functional teams.
These Will Help You Stand Out
Experience with CA-7, Easytrieve, SAS (Mainframe), REXX, FileAid, PANVALET, XPEDITOR, or PANAPT.
Knowledge of Commercial and Retail Loan Processing.
Experience working in Agile environments.
Experience leading or mentoring offshore teams.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring Visa transfer or sponsorship now or at any time in the future.
Note: Certain roles may require candidates to attend in-person interviews at Cognizant offices or client locations, depending on project requirements.
Bachelor's degree in computer science, Information Technology, Engineering, or a related field, or equivalent
Applications will be accepted until August 4th, 2026.
Salary And Other Compensation
The annual salary for this position is between $63,000 to $99,500 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
As a Mainframe Application Support Engineer, you will make an impact by supporting and enhancing critical banking applications running on core mainframe platforms. You will be a valued member of the delivery team and collaborate with client stakeholders, subject matter experts, and global teams to ensure application stability, support production operations, and deliver business-critical solutions.
In This Role, You Will
Provide production support for critical banking applications, including incident management, problem resolution, batch monitoring, and production checkout activities.
Analyze, troubleshoot, and enhance mainframe applications using COBOL, DB2, JCL, CICS, and VSAM.
Partner directly with client SMEs to investigate complex business and technical issues and drive critical deliverables.
Support job scheduling, application maintenance, and legacy system modernization initiatives.
Collaborate with onsite and offshore teams to deliver high-quality support and development services.
Work Model
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance through our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 5 days per week at a client location in McLean, Virginia.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements.
What You Need to Have to Be Considered
8 years of IT experience in application development and production support within mainframe environments.
Strong hands-on experience with COBOL, DB2, JCL, VSAM, CICS, and mainframe application support.
Experience with incident management, problem management, batch scheduling, and production support processes.
Proven ability to analyze legacy code, troubleshoot complex business issues, and identify sustainable solutions.
Prior experience working in the banking or financial services industry.
Strong communication skills with the ability to work directly with clients and cross-functional teams.
These Will Help You Stand Out
Experience with CA-7, Easytrieve, SAS (Mainframe), REXX, FileAid, PANVALET, XPEDITOR, or PANAPT.
Knowledge of Commercial and Retail Loan Processing.
Experience working in Agile environments.
Experience leading or mentoring offshore teams.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring Visa transfer or sponsorship now or at any time in the future.
Note: Certain roles may require candidates to attend in-person interviews at Cognizant offices or client locations, depending on project requirements.
Bachelor's degree in computer science, Information Technology, Engineering, or a related field, or equivalent
Applications will be accepted until August 4th, 2026.
Salary And Other Compensation
The annual salary for this position is between $63,000 to $99,500 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Salary : $63,000 - $99,500