What are the responsibilities and job description for the IMS Hosting Lead - Infrastructure & Service Delivery position at Cognizant?
Location: Position can be filled in or Atlanta GA or Wayzata, MN
Experience: 19 years
Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Responsibilities
Lead onshore hosting operations and coordinate service delivery across global and regional teams to ensure consistent and reliable support.
Manage Windows Server, SQL, Oracle, and related hosting platforms to maintain high availability, performance, and operational stability.
Oversee incidents, changes, problems, risks, and operational escalations while ensuring SLA commitments and governance requirements are met.
Drive priority management, resource planning, workload allocation, and team accountability to ensure effective service delivery and continuous improvement.
Promote automation, standardization, lifecycle management, and service reliability improvements while providing stakeholders with regular updates on service health, risks, and improvement initiatives.
Required Skills
Data Center Architecture: Ability to design, optimize, and govern scalable, resilient, and high-availability data centre infrastructure that supports business-critical hosting services.
Enterprise Architecture: Ability to define infrastructure standards, technology roadmaps, and architectural frameworks that align with business and operational objectives.
Hosting Operations Management: Strong expertise in managing Windows Server, SQL Server, Oracle, and enterprise hosting platforms to ensure stability, performance, and reliability.
IT Service Management & Operational Governance: Ability to manage incidents, problems, changes, risks, SLAs, and service governance processes to maintain operational excellence and compliance.
Infrastructure Automation & Continuous Improvement: Ability to drive automation, standardization, lifecycle management, and service optimization initiatives while improving operational efficiency and customer experience.
Applications will be accepted until 11/10/2026
The annual salary for this position is between $110,000- $136,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and is subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
#CB
#IND123
Experience: 19 years
Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Responsibilities
Lead onshore hosting operations and coordinate service delivery across global and regional teams to ensure consistent and reliable support.
Manage Windows Server, SQL, Oracle, and related hosting platforms to maintain high availability, performance, and operational stability.
Oversee incidents, changes, problems, risks, and operational escalations while ensuring SLA commitments and governance requirements are met.
Drive priority management, resource planning, workload allocation, and team accountability to ensure effective service delivery and continuous improvement.
Promote automation, standardization, lifecycle management, and service reliability improvements while providing stakeholders with regular updates on service health, risks, and improvement initiatives.
Required Skills
Data Center Architecture: Ability to design, optimize, and govern scalable, resilient, and high-availability data centre infrastructure that supports business-critical hosting services.
Enterprise Architecture: Ability to define infrastructure standards, technology roadmaps, and architectural frameworks that align with business and operational objectives.
Hosting Operations Management: Strong expertise in managing Windows Server, SQL Server, Oracle, and enterprise hosting platforms to ensure stability, performance, and reliability.
IT Service Management & Operational Governance: Ability to manage incidents, problems, changes, risks, SLAs, and service governance processes to maintain operational excellence and compliance.
Infrastructure Automation & Continuous Improvement: Ability to drive automation, standardization, lifecycle management, and service optimization initiatives while improving operational efficiency and customer experience.
Applications will be accepted until 11/10/2026
The annual salary for this position is between $110,000- $136,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and is subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contribution
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
#CB
#IND123
Salary : $110,000 - $136,000