Hardware Support Engineer

Job Description

Cognizant's Hardware Operations team provides interactive panoramas from positions along many streets in the world. The Hardware Support Engineer will test and debug advanced client-designed equipment, complete on-demand engineering tests, and produce technical solutions. They will also manage field support technical projects, analyze common hardware failures, and create technical documentation.

Key Responsibilities:

• Assist engineering teams testing advanced client-designed equipment
• Analyze common HW failures by testing and debugging specific client-designed electronics equipment
• SUPPORT THE DEVELOPMENT OF DOCUMENTATION FOR TEST PROCEDURES AND REPORTS
• Audit and maintain knowledge resources with accurate information
• Perform SME duties for review of hardware support troubleshooting and repair procedures at a global scale

Requirements:

• At least 3 years of relevant work experience
• Ability to travel frequently
• Valid passport or ability to obtain one within A clear driving record (MVR) and ability to operate motor vehicles
• Expert knowledge of hand tools, light power tools, types and application of hardware, measuring tools and techniques, basic automotive repair, and understanding of wiring diagrams
• Intermediate knowledge of Linux, working knowledge of ticketing systems, Gmail and Google Calendar, and basic spreadsheet tasks