What are the responsibilities and job description for the Hardware Support Engineer position at Cognizant?
Job Description
Cognizant's Hardware Operations team provides interactive panoramas from positions along many streets in the world. The Hardware Support Engineer will test and debug advanced client-designed equipment, complete on-demand engineering tests, and produce technical solutions. They will also manage field support technical projects, analyze common hardware failures, and create technical documentation.
Key Responsibilities:
- Assist engineering teams testing advanced client-designed equipment
- Analyze common HW failures by testing and debugging specific client-designed electronics equipment
- SUPPORT THE DEVELOPMENT OF DOCUMENTATION FOR TEST PROCEDURES AND REPORTS
- Audit and maintain knowledge resources with accurate information
- Perform SME duties for review of hardware support troubleshooting and repair procedures at a global scale
Requirements:
- At least 3 years of relevant work experience
- Ability to travel frequently
- Valid passport or ability to obtain one within A clear driving record (MVR) and ability to operate motor vehicles
- Expert knowledge of hand tools, light power tools, types and application of hardware, measuring tools and techniques, basic automotive repair, and understanding of wiring diagrams
- Intermediate knowledge of Linux, working knowledge of ticketing systems, Gmail and Google Calendar, and basic spreadsheet tasks