What are the responsibilities and job description for the Datacenter Technician -L2 position at Cognizant?
Cognizant is seeking a Data Center Level 2 Technician for a full-time onsite opportunity in Portland, OR.
Applicants must be authorized to work in the US .
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
Responsibilities And Qualifications
Applicants must be authorized to work in the US .
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
Responsibilities And Qualifications
- Diagnose and troubleshoot server issues to identify and isolate root causes with help of remote network or sys admins.
- Coordinate procurement of replacement components, install the parts, and manage return shipment of defective hardware to the respective vendors.
- Perform server firmware upgrades to ensure systems are running on the latest approved versions.
- Configure server IP addresses and default access credentials in accordance with standard procedures.
- Collaborate with network administrators to resolve server-related issues, including cable replacement or re-routing, optics replacement on server and switch ports, and installation of upgraded hardware components.
- Temporarily rack, stack, and cable servers or switches to enable remote access by network administrators for configuration and validation activities.
- Provide hands-on support to network administrators for ad hoc requests involving servers or network switches.
- Perform cabling of the server/network device in accordance with approved wiring diagrams and coordinate with network administrators to validate connectivity and operational readiness.
- Conduct physical inspections as requested or audits of servers, components, and consumables to ensure equipment inventory accuracy.
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan