What are the responsibilities and job description for the Autonomous Vehicle Fleet Supervisor - Boston, MA position at Cognizant?
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Cognizant is looking to add Team Leads. This role is On Site, and all candidates must reside in the United States.
The Autonomous Vehicle Operator Supervisor plays a crucial role coordinating all day-to-day field operations, ensuring the highest levels of customer service, efficiency, and safety. This position involves providing guidance to staff, handles driver check-in processes, assigning work, and coordinates schedule rotations. Develops a safe team-oriented environment, maintains adherence to established protocols, and handles various tasks to ensure smooth operations.
Role Responsibilities
Applications will be accepted until July 17th, 2026.
The hourly rate for this position is between $27 – $30 per hour, depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
Cognizant is looking to add Team Leads. This role is On Site, and all candidates must reside in the United States.
The Autonomous Vehicle Operator Supervisor plays a crucial role coordinating all day-to-day field operations, ensuring the highest levels of customer service, efficiency, and safety. This position involves providing guidance to staff, handles driver check-in processes, assigning work, and coordinates schedule rotations. Develops a safe team-oriented environment, maintains adherence to established protocols, and handles various tasks to ensure smooth operations.
Role Responsibilities
- Direct and guide field staff to maintain outstanding customer service and operational efficiency in a safe manner.
- Manage driver check-in processes, including readiness for the schedule, daily checklists, and assignment of day to day tasks.
- Supervises operational targets and adjust schedules for operational efficiencies.
- Ensure drivers comply and adhere to the procedural guidelines
- Observe safety practices and take corrective action when required.
- Monitors and handle break times for drivers to ensure compliance with regulations.
- Assist dispatch supervisors, including coordinating wheelchair assistance calls.
- Assist Operations/Depot Manager during training sessions and one-on-one meetings.
- Interact with officials on routine matters during shifts.
- Manage location under the direction of the General Manager.
- Participate in disciplinary actions, including discharge meetings.
- Perform other tasks as assigned.
- High school diploma or GED, Bachelor's Degree preferred
- 3 Years of supervisory experience.
- Excellent customer service skills.
- Availability to work in different shifts (24 hours).
- Able to work independently and in a team-oriented environment.
- Strong communication and conflict resolution skills.
Applications will be accepted until July 17th, 2026.
The hourly rate for this position is between $27 – $30 per hour, depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
Salary : $27 - $30