What are the responsibilities and job description for the BPM, SAP S/4HANA Utilities - Consulting Manager position at Cognizant Technology Solutions?
BPM Consultant – SAP S/4HANA Utility Implementation
About the Role:
As a Business Process Management (BPM) Consultant, you will make an impact by supporting a large-scale SAP S/4HANA implementation for a utility client. The consultant will lead process design, optimization, and transformation initiatives across core utility functions such as billing, metering, customer service, and field operations. This role requires deep expertise in BPM methodologies, SAP integration, and utility industry processes.
In this role, you will:
- Process Design & Optimization
- Lead workshops to capture current-state processes and define future-state models using BPMN and SAP BPDs.
- Develop process flows, step-level details, and key design decisions aligned with SAP S/4HANA capabilities.
- Map business requirements to SAP modules including IS-U, EAM, FSM, and C4C.
- Develop comprehensive project charters, schedules, and resource plans aligned with business objectives. Collaborate with cross-functional teams, stakehSAP Integration & Enablement.
- Collaborate with SAP functional and technical teams to ensure seamless integration of BPM workflows with S/4HANA components.
- Support configuration, RICEFW development, and testing cycles including unit, integration, and UAT.
- Stakeholder Engagement
- Facilitate cross-functional alignment between business, IT, and external vendors.
- Drive change management and training initiatives to support process adoption.
- Governance & Compliance
- Ensure process designs comply with regulatory, environmental, and safety standards relevant to the utility sector.
- Maintain traceability through Requirements Traceability Matrix (RTM) and Business Process Master List (BPML).
Work Model:
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a client-facing position that requires travel to client sites as needed. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered:
- Bachelor’s or Master’s degree in Business, Engineering, IT, or related field.
- 5 years of BPM consulting experience, preferably in utilities or SAP environments.
- Strong knowledge of SAP S/4HANA modules and integration tools (e.g., SAP PO, BTP, BPM, BRM).
- Experience with utility-specific processes such as meter-to-cash, outage management, and asset lifecycle.
- Proficiency in BPM tools (e.g., Signavio, ARIS, IBM BPM, Appian).
- Excellent communication, facilitation, and stakeholder management skills.
These will help you stand out:
- SAP S/4HANA certification
- PMP or Lean Six Sigma
- Utility industry certifications (e.g., NERC, FERC compliance awareness)
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Work Authorization:
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.)
Salary and Other Compensation:
Applications will be accepted until January 28, 2026.
The annual salary for this position is between $81,450 - $129,500 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off.
- 401(k) plan and contributions.
- Long-term/Short-term Disability.
- Paid Parental Leave.
- Employee Stock Purchase Plan
Disclaimer:
The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Salary : $81,450 - $129,500