What are the responsibilities and job description for the Customer Service Representative position at Cognixia?
Company Description
Collabera is a leading Digital Solutions company providing software engineering solutions to the world’s most tech-forward organizations. With more than 25 years of experience, we have hired over 17000 employees across 60 offices globally and currently place 10000 professionals annually to support critical IT engagements at more than 500 client sites, 80% being the Fortune 500.
With Collabera, you:
- Will get to work on numerous challenging and exciting projects, including UI/UX transformation, Blockchain, AI/Data Science, Cloud migrations, Cyber-Security, and Engineering.
- At Collabera you have 80% chance of project extension or redeployment to other clients
- Will have endless opportunities to learn new technologies through our in-house Training arm – Cognixia.
Please let me know the best time and number to connect with you or please give me a call on {your number} to discuss this further. Also, if you happen to know anyone who fits this role, please do send us their resume. We do have a referral policy.
Job Description
Job Description:
Efficiently use multiple systems while maintaining engaging customer conversations.
Demonstrate proficiency in Microsoft Office applications.
Exhibit strong communication and customer service skills, including de-escalation abilities.
Work effectively in a fast-paced environment and adapt to changing priorities.
Handle confidential information responsibly and be open to feedback for continuous improvement.
Additional Information
Please call me at 515-954-3712 if you are interested in this role :)