What are the responsibilities and job description for the Office Automation Clerk position at Cognitive Professional Services Inc.?
Office Automation Clerk
Cognitive Professional Services Inc. is submitting a proposal bid and is seeking a qualified Office Automation Clerk to support the United States Attorney’s Office (USAO).
Location:
U.S. Attorney’s Office
1205 Texas Ave
Lubbock, TX 79401
Requirements:
Tasks, Duties & Responsibilities: This position handles daily technology tasks and basic hardware upkeep such as:
Knowledge, Skills, and Abilities:
Cognitive Professional Services Inc. is submitting a proposal bid and is seeking a qualified Office Automation Clerk to support the United States Attorney’s Office (USAO).
Location:
U.S. Attorney’s Office
1205 Texas Ave
Lubbock, TX 79401
Requirements:
- Must be a U.S. citizen. Must be and have the ability to prove U.S. citizenship.
- Security Requirement: Successfully pass a Background Investigation (BI) and security screening.
- Experience: 2 years of experience in a legal support position is preferred
Tasks, Duties & Responsibilities: This position handles daily technology tasks and basic hardware upkeep such as:
- Routine equipment upkeep
- Minor troubleshooting and scheduling professional repairs for computers, printers and copiers
- Clear paper jams safely from printers and copiers
- Clean scanner glass and computer screens
- Change printer toner, ink cartridges, and staples
- Check physical cable connections for loose wires
- Restart frozen computers, scanners or network devices
- Run basic software updates or driver re-installations
- Test hardware connections to local office networks
- Identify error codes on copier machines before reporting issues
- Assist with property inventory to include submission of excess property
- Assist with setting up equipment for press conferences
Knowledge, Skills, and Abilities:
- Experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users.
- Experience with Microsoft office applications
- Excellent oral and written communication skills required
- Know how to operate printers, scanners and phone systems
- Ability to manage many tasks at one time and finish work timely
- Ability to write and communicate clearly and politely with co-workers and clients
- Knowledge and understanding of the mission, functions, and litigative activities of the USAO