Receptionist

Front Desk & Visitor Management

• Warmly greet all arriving students, families, visitors, external vendors, and prospective

community members, ensuring a secure, organized, and hospitable reception area.

• Manage visitor sign-in/sign-out procedures, issue security badges, and maintain continuous

awareness of campus access in strict alignment with school safety protocols.

• Act as the initial point of contact for campus inquiries, answering and routing incoming phone

calls and emails promptly, professionally, and with exceptional care.

• Work closely with the Admissions team to welcome prospective students and families,

coordinate visitor arrivals and check-in, and help ensure campus visits, tours, and admissions
events run smoothly.

Campus Communication & Daily Operations Support

• Receive, sort, and distribute daily mail, packages, and deliveries to appropriate departments and

faculty members.

• Welcome students and families at arrival and dismissal, and promptly direct attendance, early

dismissal, or transportation changes to the Executive Assistant and appropriate school
colleagues.

• Maintain a clean, welcoming, and orderly front reception, lobby, and main office space.
  

Administrative & Operational Assistance

• Assist divisional administrative teams with basic document creation, data entry, envelope

stuffing, and large-scale family mailings using Google Workspace (Docs, Sheets, Forms).

• Monitor main office supply inventory, track orders, and restock office essentials as needed.
• Support logistics for school-wide events, open houses, parent-teacher conferences, and

community gatherings, including scheduling meeting rooms and greeting guests.

Who You Are
You are a welcoming and dependable ambassador for the school community, You take pride in making every individual feel valued from their very first interaction. Thriving in a dynamic front-desk environment, you seamlessly balance high-volume administrative tasks with warmth, composure, and razor-sharp attention to detail. You handle sensitive student, family, and staff information with absolute confidentiality and strict adherence to safeguarding standards, while leveraging office systems—from Google Workspace to digital visitor logs—to keep operations running smoothly. Grounded in strong verbal and written communication, you foster positive, trust-based relationships across diverse groups of students, parents, and colleagues.

Qualifications

• High School Diploma or equivalent (GED) required; Associate degree or vocational certification in Office Administration, Communications, Hospitality, or a related field or a Bachelors Degree preferred.
• Minimum of 2 years of experience in a front desk, receptionist, customer service, or administrative support role.
• Demonstrated experience managing incoming phone calls, email routing, and visitor management systems.
• Proven track record of maintaining strict confidentiality and exercising sound judgment in a customer-facing or professional environment.
• Prior administrative or front-desk experience within an educational environment (K–12 school, college, or academic organization) is preferred.
• Experience utilizing student information systems (SIS) or digital check-in/security software is preferred.

Compensation and Benefits
This is a 12-month position. The salary is $50,000. Benefits for eligible roles include medical, life insurance, a 401(k) savings plan, and more.

Diversity, Inclusion, and Safeguarding
We are deeply committed to diversity, equity, and inclusion throughout our organization. We strive to build a culture in which every colleague feels that they belong, are trusted, and are valued. We welcome applications from candidates of all backgrounds and strongly encourage those from underrepresented groups to apply.

Cognita Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice and pre-employment background checks will be undertaken before any appointment is confirmed.

We are an equal opportunities employer committed to diversity and treating all employees with dignity and respect regardless of background.

Early applications are encouraged; we reserve the right to interview and appoint at any time during this process.