IT Delivery Lead II

Title: IT Delivery Lead II

Department: Senior Health Srvcs IT

Location: Detroit MI

Top Three Skills/Experience
1. Manage project execution and IT delivery of healthcare payer projects, providing day-to-day project leadership
2. Manage multiple work streams of IT project delivery including financial management via close coordination/cooperation with Business Leads and IT Technical Leads
3. Able to facilitate/lead requirements gathering sessions and build the business requirements document

Engagement Description
Has a project team, including senior technical personnel reporting to them. Requires extensive knowledge of the supported business area as well as the area being managed. Reviews scopes/plans and prioritizes one or more projects. Assures adherence to corporate policies and project delivery procedures. Reviews and ensures a high level of quality and service are maintained by meeting or exceeding commitments. Initiates, develops and enforces standards and procedures in support of improved service. May be heavily involved in technical decision-making activities. Relies on experience and judgment to plan and accomplish goals. Has wide latitude in determining creative solutions to strategic and operational needs.

Essential duties and responsibilities include the following, other duties may be assigned
The selected individual will manage, facilitate, and create enterprise level visibility of the overall progress, dependency, issues, and risks across the various projects. The individual must be able to straddle in/out of technical and operational status details and produce succinct assessment of overall direction of the projects at any point on the execution timeline by:

Overseeing/maintaining a multi-year cross-program execution schedule
Monitoring inventory and development of technical widgets, vendor deliverables and other work packages involved in delivery of multiple, concurrent, cross-Program releases
Participating in quality reviews of conceptual designs, detail designs and detail test plans
Collaborating with project leadership teams and change control committee(s) to monitor dependencies and schedule impacts as they relate to project deployments
Supporting IT leadership with issue, risk and defect resolution/escalations as appropriate
Monitoring and supporting the adherence to the overall test strategy across programs
Analyze and document information and data required to achieve business goals
Conduct formal and informal meetings with appropriate subject matter experts in both large group and one-on-one sessions
Facilitation/leading of detailed requirement sessions
Define project scope
Develop project work breakdown structures
Define and sequence project activities
Work with subject matter experts to estimate activity resources and durations
Develop project schedules, budget and resource forecast
Develop project communication plans
Develop project quality plans
Develop and maintain project plans
Identify and manage project risks in coordination with project delivery standards
Manage project execution and IT delivery, providing day-to-day project leadership
Provide status reporting consistent with the project communications plan
Manage to work stream success through close coordination and cooperation with business leads and IT technical leads
Facilitate the IT architecture solution and detailed design
Manage project skills and staffing plan and identify resource gaps and contention issues
Manage progress of project milestones and deliverables
Facilitate issue resolution and decision framework processes

Required Skills/Experience
Mandatory - Prior Healthcare Payer processing systems (Claims, Membership, Eligibility, etc)**
Facilitate the IT architecture solution and detailed design
A high proficiency level in specific job-related skills is required
Providing strategic planning and comprehensive senior level technical consulting to IT senior management and senior technical staff
Evaluating compliance with the organization's technology standards
Guiding and consulting with IT management and technical staffs regarding use of emerging technologies and associated services
Participating in the evaluation, selection and application of new and emerging tools and techniques
Has wide latitude in determining creative solutions to strategic and operational needs

Preferred Skills/Experience
Minimum 5 years related experience preferred

Educational Requirements
Master's degree in related field preferred