What are the responsibilities and job description for the Telecom Billing Analyst position at COGENT Infotech?
Telecommunications Analyst (Onsite – Boston, MA)
We are seeking an experienced Telecommunications Analyst to support telecom expense management, vendor coordination, and performance analysis in a mission-critical transportation environment.
Location: Boston, MA
Work Mode: Onsite
Key Responsibilities
Analyze and interpret telecommunications billing data to ensure accuracy and identify cost-saving opportunities
Develop reports and executive-level presentations for management and stakeholders
Track and monitor KPIs related to telecom usage, costs, uptime, and time-to-repair
Review and manage telecom contracts to ensure optimal rates and terms (knowledge of ITT72 is a plus)
Collaborate with telecom vendors to resolve billing disputes and service issues
Maintain accurate records of telecom assets and services
Verify E-911 location information for compliance
Identify and implement process improvements to streamline telecom expense management
Stay current on emerging telecommunications technologies and industry trends
Ideal Candidate Profile
Strong experience in telecommunications analysis and expense management
Proven ability to work with vendors and manage contracts
Data-driven mindset with strong reporting and presentation skills
Experience supporting large, complex enterprise or public-sector environments preferred
Please share to usha.devi@cogentinfo.com