Outside Sales Representative

The Account Manager (Outside Sales) is a front-line sales professional responsible for generating new business and expanding market presence through proactive outreach, in-person relationship building, and consultative selling. This role focuses on identifying opportunities, engaging decision-makers, and presenting tailored print, mail, and design solutions that drive measurable value for clients.

Key Responsibilities
New Business Development & Sales Growth

• Proactively prospect for new clients through sales best practices including, cold calling, industry events, and networking
• Develop and manage a strong pipeline of qualified leads across target industries and geographic territories
• Conduct face-to-face discovery meetings to understand client needs, challenges, and objectives
• Confidently overcome objections, negotiate terms, and close new business to meet or exceed monthly and annual revenue goals
• Maintain ownership of the sales process from initial contact through signed agreement and job setup
• Track and report activity, conversion rates, and revenue in the CRM system
  
  
  
  

Account Management & Customer Retention

• Serve as the primary point of contact for assigned accounts, ensuring seamless communication and project execution
• Provide professional, timely responses to inquiries, quotes, and project updates
• Build strong, long-term client relationships to promote repeat business and referrals
• Identify and pursue upsell and cross-sell opportunities for additional services
• Communicate proactively with customers regarding timelines, production updates, and changes
• Collaborate closely with internal teams to resolve issues promptly and ensure high client satisfaction
  
  
  
  

Quoting, Order Setup & Project Coordination

• Prepare accurate and competitive quotes using QuickBooks and set up jobs in the system
• Confirm job details, pricing, and specifications before submission to production
• Ensure all client materials and data are received on time to meet production schedules
• Track project milestones, verify accuracy at each stage, and manage invoicing and payment follow-ups
  
  
  
  

Qualifications

• Associate’s degree in business, Marketing, or Communications (Bachelor’s preferred)
• 2–4 years of outside sales or business development experience
• Proven success in cold calling, prospecting, and closing new business
• Strong presentation, negotiation, and interpersonal communication skills
• Proficiency with CRM platforms (Salesforce, HubSpot, etc.), QuickBooks, and Microsoft Office Suite
• Self-motivated, organized, and goal-oriented with a competitive, results-driven mindset
• Bilingual (fluent in English & Spanish) is a big plus
  
  
  
  

#ZR

Plus commissions