IT Intern - Summer of 2026

Cogent Analytics is seeking a hands-on and tech-savvy IT Intern to support the company’s technology operations and infrastructure. This role provides practical experience in IT setup, device management, troubleshooting, and end-user support in a fast-paced office environment.

The ideal candidate is proactive, adaptable, and eager to learn, with strong technical curiosity, problem-solving skills, and the ability to communicate effectively with non-technical users. This is internship is based in Greensboro, North Carolina with a minimum requirement of 20 hours per week.

We are looking for our IT Intern to officially start as early as this Summer!

Responsibilities

• Assist with physical IT setup - Set up monitors, desktops, laptops, docking stations, printers, and other peripherals, ensuring all devices are connected, powered on, and ready for use
• Prepare and organize IT equipment - Unbox new devices, label them with asset tags, charge batteries, and stage them for deployment or distribution
• Support workstation setup and breakdown - Help move and set up employee workstations during office relocations, seat changes, or hardware refresh projects, ensuring minimal downtime
• Maintain accurate IT inventory - Verify equipment, check serial numbers, update records, and organize storage areas to keep the IT asset inventory up to date
• Provide basic help desk support - Respond to common technical issues such as login problems, software installations, and peripheral setup, escalating more complex issues to senior IT staff
• Document troubleshooting and resolutions - Record all troubleshooting steps, updates, and outcomes in the ticketing system for future reference and knowledge sharing
• Deliver professional technical support - Assist employees with technical requests and setup days in a friendly, patient, and clear manner, ensuring a positive user experience
  
  
  

Requirements

• Currently pursuing or recently completed a degree in Information Technology, Computer Science, Information Systems, or a related field
• Basic familiarity with Windows environments, including navigation, settings, and common troubleshooting
• Working knowledge of applications such as Outlook, Teams, OneDrive, and SharePoint for collaboration and communication
• Basic understanding of computer hardware, including laptops, desktops, monitors, docking stations, and peripheral devices
• Ability to assist with device setup, workstation configuration, and basic troubleshooting of common hardware or software issues
• Experience or exposure to help desk environments, ticketing systems, or end-user technical support is a plus
• Attention to detail when tracking IT inventory, labeling devices, and managing storage or equipment staging
• Ability to follow technical documentation, standard operating procedures (SOPs), or setup instructions accurately
• Clearly and patiently assist non-technical users with technical issues, providing guidance in a professional and approachable manner
• Accurately track, label, and manage IT equipment and inventory, ensuring records and storage are consistently up to date
• Ability to communicate effectively in English, both written and verbal
• Ability to handle general office tasks and assist with travel, expenses, and event coordination
• Authorized to work in the United States and located in Greensboro, NC
• Must be able to work 20 hours per week, with occasional evening or weekend availability
• Commitment to maintaining a high-performance culture and upholding company values
  
  
  

If you are looking to gain hands-on experience in a dynamic business environment, we encourage you to apply for this internship. Join Cogent Analytics and contribute to a high-performance team dedicated to excellence and client success.

Cogent Analytics is an Equal Opportunity Employer.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.