Registered Agent Specialist - Invoices Team

COGENCY GLOBAL, INC.

THE RIGHT RESPONSE

AT THE RIGHT TIME,

EVERY TIME

Position Title: Registered Agent Specialist – Invoices Team

Location: Tumwater, WA

Employment Type: Fulltime – Non-Exempt

Hours: 9:00 am to 5:00 pm

Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing team? If you answered yes to these questions, then we have a position you should apply for!

Cogency Global is expanding and we want you!

We are currently looking for a candidate with prior customer service experience who will enjoy the support, camaraderie and satisfaction that comes from working with a family-oriented, professional company. Applicants should have well-developed computer skills, show a strong proficiency in verbal and written communication, be organized and detail oriented.

Our NO LAYOFF policy, commitment to integrity, fairness and fun and strong financial performance make us an ideal alternative to the traditional “all business” organization. For consideration, please send us your resume and salary requirements.

The Registered Agent Specialist and Responsibilities:

· You will be responsible for sending statutory representation renewal invoices

· You will handling client deactivations and filing of agent resignations for clients

· You will be in direct contact with clients –resolving any issues dealing with their registered agent renewal invoice

· Ability to respond promptly to client questions and concerns

The skills, experience and qualifications required:

· Excellent customer service skills, and strong computer/research skills including proficiency with MS Word, Excel and Outlook software

· Excellent organizational skills and be detail-oriented, with excellent written and verbal communication skills.

· Must be able to multi-task effectively, work to high standards of quality and meet deadlines

· The ability to work independently and function as part of a team.

Together, we live our Core Values

Integrity: Doing the Right thing even when no one will know and walking the talk

Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment.

Fun: We believe in a fun work environment & have many team events that support the ‘fun’ culture

No Lay off strategy: We believe loyalty must go first from management to staff and we are proud of this unique strategy

What We Offer

· Educational assistance program for all of our eligible staff members

· An Organization that gives back to Society – We offer Paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year

· A commitment to diversity & inclusion

· 401k up to 5% price match, Access to FSA, Pre-Tax Transit benefit.

· 80% covered Medical Insurance & 80% covered Dental & Vision insurance