What are the responsibilities and job description for the PATIENT SCHEDULER COORDINATOR position at Coffeyville Regional Medical Center?
JOB DUTIES:
Schedules non-surgical procedures, specialty visits and diagnostics within CRMC per provider orders.
Obtains insurance authorizations for CRMC Specialty Clinics and diagnostic department services.
Maintains current knowledge of CRMC patient business and financial policies.
Maintains current knowledge on contractual requirements by insurance payors.
Informs and facilitates patients of financial obligations for services
Communicate with patients and peers to respond to any queries or issues
Maintain confidentiality of all information according to HIPAA and company policy
The Patient Scheduler assumes other responsibilities as assigned.
JOB REQUIREMENTS:
Analytical ability to apply criteria and evaluate information to make decisions
Strong verbal and written communication skills; and excellent interpersonal skills in teaming with patients, medical staff and the public
Detail oriented with proven ability to multitask
Professional appearance and ease in developing rapport with others
Understanding of billing, patient care, and excellent customer service
Ability to type 45-60 WPM
EDUCATION AND EXPERIENCE:
H.S. Diploma, G.E.D. or equivalent work experience in field, required
Experience in scheduling, reception and/or medical billing office setting, preferred