What are the responsibilities and job description for the PATIENT REGISTRATION - 2ND SHIFT position at Coffeyville Regional Medical Center Inc?
JOB DUTIES:
- Provide prompt and accurate service to promote high standards and quality
- Collect deductibles, co-insurance, and non-covered charges as outlined by policy
- Answer incoming calls and visits regarding patient accounts; explain financial policies to patients
- Research account issues; correct and/or initiate correction of errors
- Initiate outgoing telephone contact with patients for payments and payment arrangements
- Assist with registration and medical records as necessary
- Prepare standard registration/admission forms for patients or transfer-related tasks
- Maintain confidentiality of all information according to HIPAA and company policy
The Patient Registration assumes other responsibilities as assigned.
JOB REQUIREMENTS:
- Analytical ability to apply criteria and evaluate information to make decisions
- Strong verbal and written communication skills; and excellent interpersonal skills in teaming with patients, medical staff, and the public
- Detail-oriented with proven ability to multitask
- Computer skills including MS Office, Outlook, Meditech, preferred
EDUCATION AND EXPERIENCE:
- S. Diploma, G.E.D. or equivalent work experience in field, required
- 1 year experience in medical scheduling or medical office, preferred
Equal Opportunity Employer
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