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Public Safety Telecommunicator

Coffee County, AL
New Brockton, AL Full Time
POSTED ON 10/8/2026
AVAILABLE BEFORE 11/3/2026
Job Description
The Public Safety Telecommunicator (PST) is a professional level Communications call-taker / dispatcher position in an emergency communication center.  Candidates should have experience with Public Safety Dispatch Law Enforcement Fire Department Emergency Medical Services Public Works and administrative duties relating to emergency communication procedures.  PST will receive screen and process emergency and non-emergency calls alike and should be able to maintain a calm demeanor during high stress / high pressure situations.  

Job Qualifications
Knowledge of emergency communications principles and practices. Knowledge of ACJIC/NCIC policies and procedures. Knowledge of emergency medical dispatch procedures. Knowledge of radio and telecommunications equipment. Knowledge of CAD systems functions and maintenance. Skilled in the use of computers and job-related software programs. Skilled in public relations; interpersonal relations; as well as written and oral communication.  Must be at least 19 years of age; able to pass a background check; and a pre-employment drug screen.

Training
Candidates must be able to obtain Certification in a T-CPR course and be enrolled in an approved 40 hour Certification class to obtain an Alabama PST1 Certification within 6 months of initial employment. Candidates must complete and obtain certification as an ALPST1 within 1 year of initial hire date to continue employment.  Candidate must also enroll in; and obtain AL EMD Certification through an approved Emergency Medical Dispatch course within 6 months of initial employment.

Additional Information
Benefits include paid annual leave sick leave holidays health insurance life insurance and participation in state retirement. Coffee County is an Equal Opportunity Employer and a drug free workplace.

Application Special Instructions
Submit application and/or resume via www.coffeecounty.us website.

Salary.com Estimation for Public Safety Telecommunicator in New Brockton, AL
$38,988 to $49,240
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