What are the responsibilities and job description for the RV Resort Park Manager position at Coeur d'Alene RV Resort?
About Us
Nestled just minutes from the stunning shores of Lake Coeur d'Alene, our RV resort is a premier destination for outdoor enthusiasts, families, and road trippers looking to experience the best of North Idaho. We pride ourselves on offering top-tier amenities, pristine grounds, and a warm, welcoming community atmosphere.
We are seeking a dynamic, hands-on RV Resort Park Manager to oversee daily operations, elevate our guest experience, and keep our beautiful property running smoothly. If you love the outdoors, thrive in a hospitality-driven environment, and possess a mix of business savvy and maintenance know-how, we want you on our team!
What You’ll Do (Key Responsibilities)
As the Park Manager, you are the face of the resort and the engine behind its success. Your responsibilities will span across three main areas:
1. Guest Services & Hospitality
- Provide an exceptional, welcoming experience for all arriving and departing guests.
- Manage reservations, check-ins, cancellations, and site assignments using our property management software.
- Resolve guest inquiries, requests, or complaints swiftly and professionally.
2. Operations & Maintenance Leadership
- Oversee the daily upkeep, cleanliness, and safety of the resort grounds, utility hookups, bathhouses, and recreational areas.
- Coordinate and perform light maintenance and troubleshooting (water, sewer, electrical, landscaping) as needed.
- Manage a small team of seasonal staff, work-ampers, and housekeeping personnel.
3. Business & Administration
- Handle park retail/camp store inventory, basic bookkeeping, and vendor management.
- Execute local marketing efforts and community events to maximize occupancy.
- Ensure compliance with local health, safety, and environmental regulations.
What We’re Looking For (Qualifications)
- Experience: 2 years of management experience in RV resorts, campgrounds, mobile home parks, hospitality, or property management.
- The "North Idaho" Factor: A genuine love for the outdoors and a friendly, community-oriented attitude.
- Skills: Strong communication, conflict resolution, and basic computer proficiency (experience with reservation software like Campspot or Newbook is a major plus).
- Handiness: Basic knowledge of RV electrical systems ($30/50\text{ amp}$), plumbing, and general groundskeeping.
- Flexibility: Ability to work weekends, holidays, and peak summer hours. A valid driver’s license is required.
Perks & Benefits
- Live Where You Work: Free on-site housing or a premium full-hookup RV site including all utilities, Wi-Fi, and park perks.
- Competitive Pay: Generous base salary with performance-based bonuses tied to occupancy and guest satisfaction.
- The Location: Incredible access to boating, fishing, hiking the Hiawatha trail, and the vibrant downtown Coeur d'Alene scene just a short drive away.
- Discounts: Generous employee discounts in our camp store and on-site amenities.
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- Employee discount
Work Location: In person
Salary : $40,000 - $45,000