What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Cody Mordecai - State Farm Agent?
Benefits:
- Weekly Cash Bonus
- Travel Trip Incentives
- 401(k) matching
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Position Overview
In this position, you will help our agency service the existing book of clientele.
Responsibilities
- Service
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
- Salary ($35,000-$50,000)
- Paid time off (vacation and personal/sick days)
- Potential Matched Simple IRA Retirement Plan
- Valuable experience
- Growth potential/Opportunity for advancement within my agency
Requirements
- Excellent communication skills - written, verbal and listening
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Ability to work in a team environment
- Ability to multi-task
- Ability to effectively relate to a customer
- Property/Casualty and Life/Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Livingston, AL, however we service the whole state of Alabama, Mississippi, and Tennessee. We help customers with their insurance and financial service's needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Heath insurance
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Salary : $35,000 - $50,000