IT Field Service Technician

Codeworks is an IT Services firm headquartered in SE Wisconsin, known for our strong commitment to quality and for our direct client relationships.

Who We’re Looking For:

Under the supervision of a Technical Unit Supervisor, this position is part of a team that has overall responsibility for the computer and network infrastructure that supports the operations, which includes over 6,000 computing devices. Specifically, the Field Service Technician — Contractor will service customers throughout the state and will be based in Madison, Wisconsin. This position has five main areas of responsibility:

1) Provide maintenance and support for software and hardware.

2) Install, configure and troubleshoot computer hardware and software in county courthouses and court system offices throughout Wisconsin.

3) Provide technical customer support to all court system employees and takes corrective action.

4) Perform field service to upgrade hardware or troubleshoot and resolve technology issues.

5) Respond effectively and efficiently to unplanned events such as system failures or natural disasters involving production systems.

Qualifications:

Interview Process: Remote interview via Teams

Duration of the Contract: 6/30/2026 with potential for extension

Candidates must be CURRENT WI residents. No relocation allowed. The selected candidate will be working 100% onsite in Madison or travelling to sites throughout the state. Must be able to travel throughout the State of Wisconsin with overnights. Must have own vehicle and hold a valid driver's license. Mileage will be reimbursed at $0.51/mile from their normal place of work to the off-site location and return trip. Approximately 25-50%% of this position's responsibilities will be to travel in southeast Wisconsin and replace/repair equipment. The selected hire will be required to use their own vehicle and that vehicle needs to be big enough to carry computer hardware such as printers, scanners and monitors.

About Codeworks: Codeworks has over 25 years of experience serving Fortune 1000 companies in Wisconsin as well as our client's national locations. Our recruiting team excels at evaluating, advising, and connecting IT professionals with new opportunities that will satisfy their expectations regarding income and opportunity for growth. At Codeworks, we're committed to diversity, equity, and inclusion in our workforce and beyond. We believe in equal opportunities and value the unique perspectives that every individual brings to our team. Join us in creating an inclusive, innovative, and collaborative workplace where your talents can thrive.

Codeworks is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Codeworks, LLC discloses that the anticipated hourly pay range for this position is between $21 and $24. This range is subject to change based on job-related factors, including client requirements where applicable.

All full time Codeworks employees are eligible to enroll in the company’s medical, dental, vision, and life insurance plans. Additionally, employees can participate in Codeworks’ 401(k) retirement plan.

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