What are the responsibilities and job description for the Senior PEGA Customer Service (CS) Developer position at Codeforce 360?
About Us:
CodeForce 360 is a trusted global IT talent partner helping Fortune 500 companies, system integrators, and enterprise organizations build high-performing technology teams. With over 16 years of industry expertise, we combine speed, precision, and market intelligence to deliver exceptional talent across today's most in-demand technologies.
About the Job- We are looking for an experienced Senior PEGA Customer Service (CS) Developer to join one of our enterprise client engagements. The ideal candidate should have strong expertise in PEGA PRPC, Customer Service Framework (CSF), REST, SOAP, Connectors, Services, Agile/Scrum methodologies along with experience working in fast-paced enterprise environments.
Job Description:
- Lead the architecture, design, and development of enterprise applications using PEGA PRPC and Customer Service Framework (CSF).
- Design scalable and reusable PEGA solutions adhering to PEGA guardrails and best practices.
- Collaborate with business analysts, product owners, architects, and stakeholders to translate business requirements into technical solutions.
- Develop and configure Case Management, Flows, Data Pages, Decision Rules, UI components, and Integrations.
- Lead technical design sessions, code reviews, and provide mentorship to development teams.
- Implement integrations using REST, SOAP, MQ, JMS, and external systems.
- Design and implement asynchronous processing using Queue Processors, Job Schedulers, and Agents.
- Conduct performance tuning and optimization using PAL, DB Trace, Tracer, and Performance Analyzer tools.
- Ensure compliance with enterprise architecture, security, and development standards.
- Support deployment activities, production releases, and post-production support.
- Participate in Agile ceremonies including sprint planning, reviews, and retrospectives.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 10 years of IT experience with 7 years of hands-on PEGA development experience.
- Extensive experience with PEGA Customer Service Framework (CSF).
- Strong expertise in PEGA 8.x / Infinity platform.
- Hands-on experience with Case Management, Data Pages, Flows, Activities, Sections, Harnesses, and Decisioning.
- Strong experience with integrations using REST, SOAP, Connectors, Services, and File Listeners.
- Experience with PEGA security, authentication, and authorization mechanisms.
- Strong understanding of PEGA guardrails, reusable component design, and best practices.
- Experience with Agile/Scrum methodologies.
- Excellent communication, leadership, and stakeholder management skills
How To Apply
Job ID: JPC - 232259
Contact:
Name: Sreekar Konapuram
Email:
Phone:
CodeForce 360 proudly provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws.
Salary : $60 - $65