Center Director

Company Description

Code Ninjas Palm Beach Gardens is part of a global coding education franchise that bridges the gap between fun and learning for children aged 5-14. Through a game-based curriculum, Code Ninjas empowers young learners to gain coding and problem-solving skills in a supportive and engaging environment. At Code Ninjas, kids gain essential 21st-century skills through technology and creativity while building their confidence and preparing for future opportunities in STEM fields. This location is in Palm Beach Gardens, Florida, the organization is dedicated to fostering a love for coding and innovation.

Role Description

We are seeking a dynamic and dedicated Center Director to assist the owners in managing the business, lead operations, convert sales, manage staff, and ensure an exceptional learning experience for all students. The Center Director will oversee day-to-day activities, coordinate schedules, conduct parent consultations, and maintain a safe, fun, and educational environment. Other responsibilities include staff training, center marketing efforts, monitoring progress, and addressing customer inquiries. This is a full-time, on-site role located in Palm Beach Gardens, Florida.

Qualifications

• Strong leadership and team management skills, with the ability to supervise and mentor staff effectively
• Retail sales experience preferred but not required
• Excellent interpersonal and communication skills to engage with parents, students, and team members
• Organizational and administrative skills, including scheduling, reporting, and maintaining operational efficiency
• Some knowledge or interest in coding, computer science, or STEM fields is preferred but not required
• Customer service skills to ensure positive relationships with students and their families
• Flexibility and problem-solving abilities to adapt to day-to-day challenges and situations
• Bachelor’s degree in education, business management, or a related field is preferred but not required
• Experience working with children and/or in an educational or childcare setting is highly desirable

Position Overview

The Center Director is the operational and cultural leader of Code Ninjas Palm Beach Gardens. This role oversees the day‑to‑day functioning of the center, ensures an exceptional experience for families, drives enrollment growth, and leads a team of instructors (“Senseis”) who deliver high‑quality STEM and creative learning programs. The ideal candidate thrives in a fast‑paced, kid‑focused environment, excels at relationship‑building, and brings strong organizational and leadership skills.

Key Responsibilities

Operational Leadership

• Oversee daily center operations to ensure smooth, efficient, and safe functioning.

• Maintain a clean, engaging, and welcoming environment for families and staff.

• Ensure compliance with company policies, safety standards, and local regulations.

Sales & Enrollment Growth

• Conduct tours, close sales, and convert leads into active enrollments.

• Communicate program value clearly to parents and guardians.

• Track KPIs related to membership, retention, and revenue; implement strategies to improve performance.

Family & Community Engagement

• Build strong relationships with parents, addressing questions, concerns, and feedback with professionalism.

• Interact positively with children, ensuring they feel supported, motivated, and excited to learn.

• Represent the center at community events, school functions, and local partnerships.

Staff Management

• Recruit, train, schedule, and supervise Senseis and support staff.

• Provide ongoing coaching, performance feedback, and professional development.

• Create and manage weekly staffing schedules to ensure adequate coverage during all operating hours.

Program Quality & Delivery

• Oversee the delivery of Code Ninjas programs, camps, clubs, and special events to ensure consistency and quality.

• Monitor student progress and ensure curriculum is followed effectively.

• Implement improvements based on parent feedback, staff input, and center performance metrics.

Administrative & Financial Oversight

• Manage budgets, track expenses, and support financial sustainability.

• Maintain accurate records, reports, and operational documentation.

• Coordinate inventory, supplies, and equipment maintenance.

Qualifications

• Experience in education, youth programs, retail management, or customer‑facing leadership roles.

• Strong communication and interpersonal skills, especially with parents and children.

• Proven ability to close sales and meet enrollment or revenue targets.

• Experience managing staff schedules and leading teams.

• Highly organized, self‑directed, and comfortable multitasking.

• Passion for STEM, creativity, and youth development is a major plus.

Preferred Traits

• Confident, energetic, and approachable leadership style.

• Ability to problem‑solve quickly and maintain composure in a busy environment.

• Commitment to creating a fun, inclusive, and inspiring space for kids.