Staffing Operations & Talent Pipeline Manager (Full-Cycle Staffing Lead) - Contract to Hire

About Code Differently

Code Differently, LLC is a Delaware-based workforce solutions company. We are redefining workforce development through innovative, people-first, and mutually beneficial solutions.

As a full-service organization, Code Differently offers comprehensive workforce training programs, strategic talent acquisition, and consulting services tailored to meet the evolving demands of today’s workforce. We specialize in blending industry-aligned tech skills training, forward-thinking consulting, and agile staffing services to create unique solutions for both public and private sector clients.

Our headquarters is in Newark, Delaware and we take pride in delivering with a local heart and a national reach. We live where we serve, meaning our team is on the ground, in-person, and in tune with the communities we support.

This local presence helps us understand the unique challenges and strengths of our region’s workforce, while our growing national partnerships enable us to serve a wide range of clients with agility and insight. From addressing urgent talent shortages to launching long-term workforce initiatives, we remain in step with our partners’ goals every step of the way.

We're Cracking the Code to a Better Workforce. Think Differently. Work Differently. Hire Differently. Code Differently.

About the role

Code Differently is building a modern staffing and workforce solutions operation that connects job-ready talent to employers through flexible staffing models including contract, direct hire, and project-based solutions. We are seeking a Contract-to-Hire Staffing Operations & Talent Pipeline Manager who understands the full lifecycle of a staffing company and can execute every stage from business development and job order intake to recruiting, onboarding, employee engagement, time management, and billing.

This is a hands-on, high ownership role ideal for someone who enjoys building systems while doing the work and growing a high-quality talent pipeline.

What you'll do

Business Development & Client Growth

• Lead business development to generate staffing job orders and grow employer relationships
• Conduct job intake meetings to define role requirements, timelines, and pay/bill rate structures
• Develop proposals and staffing agreements and support client onboarding processes
• Educate employers on Code Differently’s staffing and talent solutions model
• Maintain a pipeline of employer opportunities and track progress and outcomes
• Identify cross-sell opportunities across Code Differently’s other LOBs

Full-Cycle Recruiting & Talent Matching

• Source, screen, interview, and place candidates across contract and direct hire roles
• Create job postings, outreach campaigns, and sourcing strategies aligned to employer needs
• Maintain an active talent pipeline and candidate database with readiness levels
• Manage candidate preparation, interview coordination, offer negotiation, and closures
• Build and maintain consistent recruiting activity through community partners, events, and digital channels

Onboarding & Compliance

• Manage onboarding end-to-end: background checks, employment documentation, and compliance setup
• Ensure consultants are set up for timekeeping and client access requirements
• Coordinate client-specific onboarding and training processes
• Maintain compliance documentation and ensure audit readiness
• Escalate and manage HR issues as needed

Employee Satisfaction & Retention (Contractor/Consultant Care)

• Serve as the primary point of contact for placed consultants/contractors
• Conduct routine check-ins (1 week / 30-day / 60-day / quarterly cadence)
• Address employee relations issues, retention risks, and client escalations proactively
• Support performance conversations and consultant success plans
• Monitor engagement and implement satisfaction and retention strategies

Timekeeping & Workforce Operations

• Manage the weekly time submission and approval process
• Track timekeeping compliance and resolve disputes or missed submissions
• Maintain accurate rosters of consultants, assignments, and contract terms
• Partner with internal teams to ensure smooth workforce operations and adherence to client requirements

Billing & Invoicing Support

• Support accurate billing and invoicing by ensuring timesheet and contract alignment
• Track bill rates, pay rates, margins, and billing schedules
• Reduce billing disputes through proactive quality checks and issue resolution
• Collaborate with finance/operations to ensure billing compliance and profitability reporting

Recruiting Events & Community Talent Pipeline

• Host recruiting events (virtual and in-person): career fairs, hiring events, employer showcases
• Partner with colleges, training providers, community organizations, and workforce agencies
• Build talent communities for key job families (tech, data, IT support, business operations, etc.)
• Develop repeatable event playbooks and outreach strategies to grow pipeline volume and quality

Systems, Reporting & Process Improvement

• Build and maintain staffing workflows, templates, and playbooks
• Track and report key staffing metrics
• Recommend and implement improvements to staffing operations, tools, and workflows

Qualifications

• Bachelor’s degree required (Business, Human Resources, Communications, Management, or related field preferred)
• 4–7 years of experience in staffing, recruiting, workforce solutions, or talent operations
• Demonstrated understanding of the staffing lifecycle, including business development, recruiting, onboarding, employee management, timekeeping, and billing
• Proven experience managing multiple requisitions and deadlines
• Strong client relationship management, negotiation, and communication skills
• Ability to create structured processes and manage operations with precision
• Proficiency with ATS and recruitment tools; comfort working in CRM and reporting systems

Preferred Qualifications

• Experience in technical staffing (software, data, cybersecurity, IT, QA, etc.)
• Experience building staffing operations from scratch
• Experience supporting contract staffing models (temporary, contract-to-hire, direct hire)
• Experience hosting recruiting events and building talent communities
• Familiarity with workforce development partnerships and talent pipeline programs
• Describe the experience and attributes of the ideal candidate

Skills & Competencies

• Full-cycle staffing operations management
• Consultative selling and relationship building
• Sourcing, screening, and candidate closing
• Process design and operational discipline
• Problem-solving and escalation management
• Workforce engagement and employee support
• Reporting, metrics tracking, and pipeline forecasting
• High ownership, follow-through, and ability to work independently