Supervisor

Description

• Provides effective coaching, clinical and administrative supervision of assigned staff.
• Ensures prompt and effective documentation by all staff supervised.
• Audits charts weekly, ensuring that appropriate actions are initiated to resolve chart deficiencies.
• Monitors and provides coaching to ensure prompt and effective documentation of covered service encounters.
• Provides direct supervision and coaching to ensure accuracy of Risk Assessment in members charts and in NextGen.
• Ensures that staff supervised possesses required competencies in all aspects of their job duties.
• Works with staff to ensure that members receive services in the most appropriate level of care for that member at that time.
• Provides coaching to staff supervised in facilitation of adult recovery teams.
• Supervises and evaluates staff supervised per CODAC guidelines.
• Provides one hour weekly of professional supervision to unlicensed staff supervised.
• Participates in staffing, case conferences, or other meetings, as appropriate.
• Supervises level and intensity of services contained in the members individual service plans.
• Supervises maintenance of member records in accordance with agency and funding source requirements.
• Meets regularly with staff supervised to coordinate activities, address issues, and resolve problems and review service goals and objectives.
• Performs staff supervision and performance evaluations per agency guidelines.
• Attends community meetings and communicates outcome to appropriate staff.
• Meets with treatment providers to review utilization and medical necessity.
• Supervises staff in facilitation of member progress toward individualized service plan and recovery goals.
• Works with providers and state agencies to coordinate member care.
• Provides direct therapeutic services as necessary.
• Facilitates ART meetings for members requesting substance abuse treatment.
• Provides individual and/or family therapy to high acuity members, as needed.
• Performs relevant assessments and case consultations on members served, as needed.
• Provides staff back-up for unplanned PTO and other staff leaves, as needed.
• Works with the Site Director to ensure compliance with site deliverables to assure site meets audit expectations and complies with CARF requirements.
• Participates and co-facilitates the site safety meeting to assure a safe environment is maintained for both members and staff
• Performs other related activities in accordance with agency growth and changes.

Qualifications

• Master's degree in social work, psychology, counseling, or related behavioral health field and three (3) years' related experience, including three (3) years experience coordinating or supervising the work of others. (preferred)
• Bachelors degree social work, psychology, counseling, or related behavioral health field; plus five (5) years related experience including, three (3) years experience coordinating or supervising the work of others.

• Licensed by the Arizona Board of Behavioral Health, preferred

• Valid Arizona Drivers license, proof of current insurance and willingness to use personal vehicle. Drivers license is an essential requirement for performing duties for this position.
• Clean Motor Vehicle Record - no more than 2 moving violations or a license suspension in past 3 years.

• Demonstrates clinical competency in accordance with standards for the position.
• Extensive clinical knowledge of behavioral health disorders, across all populations (persons with serious mental illness and chronic substance abusers).
• Extensive knowledge of psychosocial rehabilitation and recovery models.
• Extensive experience in the areas of supervision and management.
• Extensive knowledge of managed care systems and AHCCCS/Title XIX medical necessity criteria.
• Extensive knowledge of risk and performance based contracts.
• Ability to communicate effectively both orally and in writing.
• Ability to interact and provide effective leadership in collaboration with other behavioral health professionals.
• Extensive knowledge in quality management, utilization review, and its relationship to the delivery of behavioral health services.
• Extensive knowledge of community resources.
• Familiarity with various ethnic and cultural groups.
• Ability to operate personal computer keyboard and telephonic communications equipment