Intensive Case Manager I

SUMMARY:  As part of a forensic services team, provide intensive community based services and case management to patients with co-occurring mental health and substance use disorders who are under the jurisdiction of Psychiatric Security Review Board (PSRB.)

ESSENTIAL RESPONSIBILITIES AND TASKS: 

• Supervise patients using a strength-based and motivational approach; to implement the treatment plan and monitor compliance with Conditions of Release.
• Assist Intensive Case Manager II (ICM II) in providing case management, skills training, supervision and monitoring of patients.
• Provide coordination of care with community partners and adjunct service providers to link patients to housing, employment, health care and other resources.
• Provide home and community monitoring in accordance with PSRB Conditions of Release including medication administration and UA procedures as needed to ensure patients meet Conditions of Release.  Use CODA-owned vehicle for daily appointments.
• Monitor and track patient progress as part of a multi-disciplinary team to include consultation with CODA’s licensed medical provider and CODA’s Manager of PSRB Services.  Ensure that patients follow their conditions of release. 
• Assess and manage risk of patient harm to self or others and relapse.  Seek appropriate clinical support to manage risk.
• De-escalate patient situations through non-violent crisis prevention intervention.
• Adhere to regulatory requirements and maintain professional, ethical and behavioral standards of conduct.
• Attend all meetings as assigned.
• Provide timely and accurate clinical documentation including chart notes in compliance with agency and regulatory standards.  Maintain the integrity of the electronic medical records system within individual scope of practice.
• Consistent attendance and punctuality are required of this position.
• Achieve outcomes using methods that align with CODA’s mission and values: 

• Communicate accurately and positively about recovery and the use of evidence-based treatments. 
• Use data and science to identify barriers, overcome obstacles, and inform decisions.
• Be financially responsible; avoid waste, document accurately, seek new opportunities to serve. 
• Demonstrate compassion and respect for others.

SECONDARY RESPONSIBILITIES AND TASKS: 

•  Provide coverage for other positions on a short-term basis as needed.

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities.

REQUIRED EDUCATION AND EXPERIENCE:

• Must have a Bachelor’s Degree in a related behavioral sciences field, or a combination of at least three year’s work, education, training or experience.
• Must have 2 years of recent related case management and counseling experience with a similar patient population.

COMPETENCIES AND SKILLS:

• Must understand mental health assessment, treatment and service terminology and to be able to apply the concepts.  Must be able to provide psychosocial skills development and implement interventions prescribed on a treatment.
• Must be able to work independently and as part of a team.
• Must be able to work flexible work hours as dictated by patient needs.
• Knowledge of regulation and laws governing mental health and addictions services, ethics, confidentiality and other related areas.
• Ability to assess patient needs and establish linkage between patients and resources in a coordinated, effective, and efficient manner.
• Ability to establish rapport quickly, maintain appropriate boundaries, and remain nonjudgmental to patients.
• Demonstrate knowledge of accepted principles of patient record management.
• Ability to conduct continuing care, relapse prevention, and discharge planning with the patient and involved significant others.
• Awareness of surroundings, and the ability to recognize situations that create safety concerns, disrupt the treatment environment, breach confidentiality, or otherwise conflict with CODA policy.
• Ability to de-escalate patient situations through non-violent crisis prevention intervention.
• Ability to utilize both oral and written communications skills to effectively communicate with patients, co-workers, community resources, supervisors, and various other individuals encountered in the course of performing work while maintaining patient confidentiality and establishing professional rapport.
• Ability to operate a computer, utilize basic MS Office programs, and effectively navigate and maintain patient records in an electronic medical records system. 

REQUIRED EDUCATION AND EXPERIENCE:

• Must have a Bachelor’s Degree in a related behavioral sciences field, or a combination of at least three year’s work, education, training or experience.
• Must have 2 years of recent related case management and counseling experience with a similar patient population.

COMPETENCIES AND SKILLS:

• Must understand mental health assessment, treatment and service terminology and to be able to apply the concepts.  Must be able to provide psychosocial skills development and implement interventions prescribed on a treatment.
• Must be able to work independently and as part of a team.
• Must be able to work flexible work hours as dictated by patient needs.
• Knowledge of regulation and laws governing mental health and addictions services, ethics, confidentiality and other related areas.
• Ability to assess patient needs and establish linkage between patients and resources in a coordinated, effective, and efficient manner.
• Ability to establish rapport quickly, maintain appropriate boundaries, and remain nonjudgmental to patients.
• Demonstrate knowledge of accepted principles of patient record management.
• Ability to conduct continuing care, relapse prevention, and discharge planning with the patient and involved significant others.
• Awareness of surroundings, and the ability to recognize situations that create safety concerns, disrupt the treatment environment, breach confidentiality, or otherwise conflict with CODA policy.
• Ability to de-escalate patient situations through non-violent crisis prevention intervention.
• Ability to utilize both oral and written communications skills to effectively communicate with patients, co-workers, community resources, supervisors, and various other individuals encountered in the course of performing work while maintaining patient confidentiality and establishing professional rapport.
• Ability to operate a computer, utilize basic MS Office programs, and effectively navigate and maintain patient records in an electronic medical records system. 

REQUIRED CERTIFICATIONS AND LICENSES:

• A valid Oregon or Washington Driver’s License.
• Must be able to be credentialed as a QMHA upon hire.
• May be required to attain a Basic Life Support (BLS) certification or ability to acquire within 90 days of hire.
• Crisis prevention training completion within 90 days of hire.

Salary : $49,000 - $52,000