What are the responsibilities and job description for the Host/Hostess position at Cocos Crush Bar Llc?
- Greet guests promptly with a friendly and professional attitude
- Manage reservations, walk-ins, and waitlists accurately
- Escort guests to tables and provide menus
- Maintain an organized seating chart to optimize flow and service
- Communicate guest needs and table status with servers and management
- Answer phone calls and assist with inquiries or reservations
- Maintain cleanliness and organization of the host stand and entrance area
- Provide accurate wait time estimates and ensure a positive guest experience
- Assist with light cleaning and resetting tables as needed