What are the responsibilities and job description for the Community Relations Manager- Flood Control District (1025) position at Coconino County, AZ?
Nature of Work
Under general supervision performs work of considerable difficulty in planning, organizing, and coordinating a variety of administrative projects and assignments; performs related work as assigned.
Flood Control District Community Relations Manager BrochureTypical Duties
(Illustrative Only)
- Develops, plans, and coordinates various internal and external public information activities
- Composes and publishes articles, stories, bulletins, booklets, radio/television news releases, and other County publications
- Supports the Flood Control District Administrator in a range of internal and external communications initiatives
- Prepares correspondence and answers questions, in person and by telephone, relating to Flood Control District operations, procedures and policies
- Receives and tracks citizen inquiries/complaints for the Flood Control District
- Communicates citizen complaints to appropriate staff member and tracks responses
- Generates regular citizen inquiry reports for elected/appointed officials
- Coordinates public meetings, including flood mitigation corridor meetings
- Conducts research and performs special assignments as assigned
- Develops and implements public engagement/communications plans
- Prepares and maintains records, reports, and communications for the Flood Control District
- Manages the Flood Control District website
Essential functions of this position include but not limited to: driving; sitting; working with and around others; dealing with interruptions; repetitive motion (hand/wrist) for computer work; vision acuity (near) for routine office and customer service duties; hearing and speech for ordinary conversation; finger dexterity for typing and paperwork.
Minimum Qualifications
Associate Degree in public administration, public relations, journalism, or related field, and five years of progressively responsible administrative experience, including at least two years of public relations related experience; OR
Bachelor's Degree in public administration, public relations, journalism, or related field, and four years of progressively responsible administrative experience, including at least two years of public relations related experience; OR
Six years of progressively responsible administrative experience, including at least two years of public relations related experience; OR
Any equivalent combination of education, training and experience that demonstrates the ability to perform the duties of the position.
This position is exempt from overtime.
Note: Individuals in exempt classifications as part time employees may be classified as non-exempt per FLSA law regarding minimum weekly salary requirements.
The ideal candidate will support Coconino County Flood Control District through various communication methods to help educate and inform Coconino County citizens, visitors to Coconino County, and the District’s leadership and other partners/stakeholders. They will have the ability to work independently and in partnership with the Flood Control District Administrator to coordinate both internal and external messaging. The ideal candidate has experience with and demonstrated strong skills working with the news media, with social media, and the ability to communicate directly with community members and support community meetings and education events. They also must be available to support the District during emergency flood events and serve as the Flood Control District’s Public Information Officer interfacing effectively with the news media. The ideal candidate will also have knowledge and experience with website design and management, social media design and management, strong interpersonal communication skills and the ability to compose and publish articles, stories, bulletins, booklets, radio/television news releases, and other District communications/publications.
Knowledge, Skills and Abilities
Considerable knowledge of:
- Principles and practices of public administration, communication, and management
- Research methods, techniques, and report presentation
- Project management
- Business English and report writing
- Spreadsheets and database management
- Record keeping and file management
- Media Communications
Working knowledge of:
- Desktop publishing software with some layout and design skills
- Website Management
Skill in:
- The use of computers and standard office equipment
Ability to:
- Represent the department and present accurate information to news media and the public in an interesting and professional manner
- Meet and deal tactfully and effectively with the public, elected and appointed officials, employees, and the news media
- Conduct research, make sound administrative analysis, and prepare reports relating to policy and management issues
- Work safely and support the culture of workplace safety
- Establish and maintain effective working relationships with employees, other agencies, and the public
- Follow written and verbal instructions
- Communicate effectively, verbally and in writing
Coconino County is an Equal Opportunity Employer.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Employee Benefits
Coconino County offers a comprehensive employee benefits
package to regular employees working 30 or more hours per week that includes:
(Regular Part Time employees receive some benefits on a pro-rated basis. Temporary and Seasonal employees do not receive benefits. Elected officials are not eligible for vacation and sick leave.)
- Vacation/Annual Leave
- Sick Leave
- 10 Holidays Per Year
- Health Care Insurance
- Dental Plan
- Vision Plan
- Group Life Insurance
- Pre-Tax Deduction Plan
- Sick Leave Conversion Plan
- Personal Day Purchase Program
- Vacation Sell Back Program
- Tuition Reimbursement Program
- Wellness Program
- Long-Term Disability
- Arizona State Retirement System
- Employee Assistance Program
- On-going Training Opportunities
- Free bus transportation/ EcoPass bus pass
Elective Coverage
- Dependent Medical, Dental, and Vision
- Supplemental Life (for employees & dependents)
- Flexible Spending Account
- Health Savings Account
- Tax-deferred investment program
- Accidental and Disability Insurance
- Short Term Disability