What are the responsibilities and job description for the Health Start Case Worker - Health and Human Services (1026) position at Coconino County Arizona?
Nature of Work
Under general supervision performs work of moderate difficulty in social services case management for low-income clients; performs related work as assigned.
The Health Start Program is an evidence-informed home visiting program that provides home-based education, support, and advocacy services to pregnant/postpartum people and their families in the northern region of Coconino County. The Health Start Program team consists of a Program Coordinator, two (2) full-time Case Workers. Case Workers' carry a caseload of 25 families and conduct weekly in-home visits.
This position is funded by the Health Start program.
Typical Duties
(Illustrative Only)
Minimum Qualifications
Four years of experience of progressively responsible experience in social services work OR
Associate degree in a related field working with children and families and three years of experience of progressively responsible experience in social services work OR
Bachelor's degree in a related field working with children and families and two years of experience of progressively responsible experience in social services work OR
Any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.
ADDITIONAL REQUIREMENTS: if the position is in Community Services department, then a fingerprint clearance card is required.
Must obtain an Arizona driver's license by date of hire and maintain it throughout employment. Final job offer will be contingent upon a satisfactory 5-year Arizona Motor Vehicle Report.
Preferred Qualifications
Work experience in social services, health education, public health, Community Health Worker, Home Visitor, or similar work-related experience OR, any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.
The ideal candidate will have an Associate's degree or is studying in a field related to working with children and families or public health, and some experience providing services to children and families. The ideal candidate also has experience establishing trusting relationships and working with diverse populations.
This position is safety sensitive.
This position is non-exempt from overtime.
Knowledge, Skills And Abilities
Working knowledge of:
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Employee Benefits
Coconino County offers a comprehensive employee benefits
package to regular employees working 30 or more hours per week that includes:
(Regular Part Time employees receive some benefits on a pro-rated basis. Temporary and Seasonal employees do not receive benefits. Elected officials are not eligible for vacation and sick leave.)
Please share your understanding of helping others or how you have helped others.
02
Describe your experience in health education and/or case management services to individuals and/or families with limited access to resources.
Under general supervision performs work of moderate difficulty in social services case management for low-income clients; performs related work as assigned.
The Health Start Program is an evidence-informed home visiting program that provides home-based education, support, and advocacy services to pregnant/postpartum people and their families in the northern region of Coconino County. The Health Start Program team consists of a Program Coordinator, two (2) full-time Case Workers. Case Workers' carry a caseload of 25 families and conduct weekly in-home visits.
This position is funded by the Health Start program.
Typical Duties
(Illustrative Only)
- Interviews and elicits pertinent information from persons applying for assistance
- Conducts comprehensive assessments with individuals and families to identify strengths and areas of need
- Interprets rules and regulations regarding eligibility for a range of programs
- Works with clients to develop individualized case plans, including specific goals and success strategies
- Provides referrals and information about other service providers, alternative assistance available, client responsibility and appeal rights
- Supports clients in meeting short and long-term goals throughout the term of the case plan
- Maintains and works with funding allocations
- Provides follow-up and case plan review and revision as needed
- Coordinates services with other agencies and makes presentations
- May conduct home visits
- Compiles data to prepare records and reports
- Attends required meetings and trainings
Minimum Qualifications
Four years of experience of progressively responsible experience in social services work OR
Associate degree in a related field working with children and families and three years of experience of progressively responsible experience in social services work OR
Bachelor's degree in a related field working with children and families and two years of experience of progressively responsible experience in social services work OR
Any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.
ADDITIONAL REQUIREMENTS: if the position is in Community Services department, then a fingerprint clearance card is required.
Must obtain an Arizona driver's license by date of hire and maintain it throughout employment. Final job offer will be contingent upon a satisfactory 5-year Arizona Motor Vehicle Report.
Preferred Qualifications
Work experience in social services, health education, public health, Community Health Worker, Home Visitor, or similar work-related experience OR, any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.
The ideal candidate will have an Associate's degree or is studying in a field related to working with children and families or public health, and some experience providing services to children and families. The ideal candidate also has experience establishing trusting relationships and working with diverse populations.
This position is safety sensitive.
This position is non-exempt from overtime.
Knowledge, Skills And Abilities
Working knowledge of:
- Challenges and needs of the low-income population
- Available community resources
- Methods and procedures used in determining eligibility for social services
- Funding allocations
- Interviewing and investigative techniques
- Principles and practices of case management
- Eliciting information through intake screening interviews and financial documentation
- Interpersonal communication with culturally diverse clients
- Operation of various office equipment, including applicable software
- Assess the needs of low-income people and identify appropriate solutions
- Demonstrate tact, initiative, and sound judgment under challenging circumstances
- Work well with people of diverse social, cultural, and economic backgrounds
- Maintain strict confidentiality
- Prepare and maintain accurate documentation and records
- Work safely and support the culture of workplace safety
- Establish and maintain effective working relationships with employees, other agencies, service providers, and the public
- Follow written and verbal instructions
- Communicate effectively verbally and in writing
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.
Employee Benefits
Coconino County offers a comprehensive employee benefits
package to regular employees working 30 or more hours per week that includes:
(Regular Part Time employees receive some benefits on a pro-rated basis. Temporary and Seasonal employees do not receive benefits. Elected officials are not eligible for vacation and sick leave.)
- Vacation/Annual Leave
- Sick Leave
- 10 Holidays Per Year
- Health Care Insurance
- Dental Plan
- Vision Plan
- Group Life Insurance
- Pre-Tax Deduction Plan
- Sick Leave Conversion Plan
- Personal Day Purchase Program
- Vacation Sell Back Program
- Tuition Reimbursement Program
- Wellness Program
- Long-Term Disability
- Arizona State Retirement System
- Employee Assistance Program
- On-going Training Opportunities
- Free bus transportation/ EcoPass bus pass
- Dependent Medical, Dental, and Vision
- Supplemental Life (for employees & dependents)
- Flexible Spending Account
- Health Savings Account
- Tax-deferred investment program
- Accidental and Disability Insurance
- Short Term Disability
Please share your understanding of helping others or how you have helped others.
02
Describe your experience in health education and/or case management services to individuals and/or families with limited access to resources.
- Required Question