What are the responsibilities and job description for the Service Center Appointment Scheduler position at Cocoa Hyundai?
Service Coordinator - Cocoa Hyundai Automotive Dealership - Cocoa FL.
Full Job Description
At Cocoa Hyundai, Our Business Development specialist requires a keen sense of urgency to customer requests or inquiries funneling through to our dealership. Candidates must be able to multi-task several requests with immediate response.
The BDC Specialist position has a base hourly pay commission pay scale.
Job Duties:
Full Job Description
At Cocoa Hyundai, Our Business Development specialist requires a keen sense of urgency to customer requests or inquiries funneling through to our dealership. Candidates must be able to multi-task several requests with immediate response.
The BDC Specialist position has a base hourly pay commission pay scale.
Job Duties:
- Handling Service inquiries via phone/internet, making approx. 80-100 calls/day, setting appointments for the Service team.
- Work closely with service associates following through on all internet leads, and phone calls daily.
- Commission consists of Appointments Shown, with bonuses paid for volume, averages, and consistency.
- Team Environment - we all work together to provide the best customer experience.
- Accountability - We track your metrics daily to ensure we are maximizing your opportunity, as well as providing the best experience for our clients.
- Excellent PC skills with Microsoft office products.
- Must be able to effectively complete tasks in a deadline-driven environment.
- Strong verbal and written communication skills.
- Strong organization with great attention to detail.
- Self-Motivated.
- Pleasant phone voice with great people skills.
- Must have an energetic phone personality and able to handle concerned customers.
- Must be able to work full-time hours.
- Hourly pay PLUS monthly commission based on performance.
- Paid vacation
- Medical and Dental insurance available
- Life insurance
- 401k
Salary : $40,000 - $53,000